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Want to know your entitlements? Need help filling out a form? We are able to provide you with free information & advice on a range of topics from our office and over the phone. We can even arrange to visit you at home.


What can we help you with?

Our advisers are trained to help you on the following topics:

  • Benefit Checks: We can check if you're getting all the benefits your entitled to.
  • Benefit form filling: We can help you fill out application forms for most available benefits. This also includes things like bus passes and blue badges.
  • Welfare: We can provide information on staying safe and healthy.
  • Your home: We can provide Information on staying warm at home, home adapatations and how to prevent falls.
  • Legal support: We have regular visits from an expert legal advisor. We can book you a free 30 minute appointment with him.
  • Tradesmen: If our handyperson can't carry out a job for you, we can recommend somebody from an online register. You can also look at the register yourself.
  • Social care: We can provide information on finding a care home or help at home.
  • Signposting: If we don't offer a service you need, we can still point you in the right direction.

How do I access the service?

Worcester Office | 01905 724294

  Mon Tue Wed Thu Fri Sat Sun
Call us 8:30am - 4:00pm 8:30am - 4:00pm 8:30am - 4:00pm 8:30am - 4:00pm 8:30am - 4:00pm Closed Closed
Visit us Closed Closed Closed Closed Closed Closed Closed
Office Address Bank House, 7 Shaw Street, Worcester, WR1 3QQ.
Telephone 01905 724294
Email Submit an enquiry to us

Malvern Office | 01684 560666

  Mon Tue Wed Thu Fri Sat Sun
Call us 8:30am - 4:00pm 8:30am - 4:00pm 8:30am - 4:00pm 8:30am - 4:00pm 8:30am - 4:00pm Closed Closed
Visit us Closed Closed Closed Closed Closed Closed Closed
Office Address Great Malvern Train Station, Station Approach, Malvern, WR14 3AU.
Telephone 01684 560666
Email Submit an enquiry to us

Tenbury Outreach | 07494762138

  Mon Tue Wed Thu Fri Sat Sun
Call us 9:30am - 1:30pm 9:30am - 1:30pm Closed Closed Closed Closed Closed
Office Address Tenbury Wells Library, 24 Teme Street, WR15 8AA.
Telephone 07494762138
Email Submit an enquiry to us

Free booklets & online information

  • Read our info guides

    Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia and advice for carers. You can find a complete list on the Age UK national website.

    Find out more 

  • Browse the national site

    If you would prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney.

    Find out more 

Other pages you may find useful