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Are you worried about going home from hospital? If you are an in-patient in the RUH wards or A&E, St Martin’s Hospital or Paulton Hospital and you live in the Bath and North East Somerset area, are 18 years of age or over and are worried about how you will manage when you get home, we could help.

We try to make the return from hospital a little easier for patients, and are able to transport a patient home in our own vehicles from any of the four hospitals in BANES and settle patients in.

If needed, we can provide free practical support for up to six weeks following discharge, including the following services:

  • Transport home and settling in
  • Making sure you are safe, warm and comfortable
  • Helping with shopping
  • Helping with light meals or arrangements for a meal
  • Fetching prescriptions
  • Transport to GP or hospital appointments
  • Light cleaning/making the bed
  • Providing information about other useful organisations 
  • Popping in for a welfare check

We provide reassurance and support to a patient whilst they are recovering from an illness or operation, and can work alongside professional agencies, families and carers.

We also offer a support service for people in hospital with dementia. Get in touch with our Home from Hospital team (details below) and we can arrange to visit you in hospital.

For more dementia information and support, contact the Guideposts Trust on their 24 hour helpline at 0845 1204048 or visit their website

The Home from Hospital service is operated under contract to the CCG and is FREE to the patient. 

Please contact the Home Services team on 01225 462641 for more information, or email

Recent feedback:

"I was so worried about how I was going to manage, but Jen [Age UK B&NES' Support Worker] came here daily and helped me with breakfast and tidied up. But more then that, by coming here and just chatting and giggling with me she made me feel very good. It's been four weeks and I now feel more confident. If I hadn't had her then I would have been very lonely and depressed, and maybe even ended up back in hospital."
Mrs Jean Evans (who had requested a care package on discharge from hospital but not qualified as she was independent with her personal care needs)


"The shopping service made a great difference to me in the first weeks of coming home from hospital. It gave me enough time to get up the strength and confidence to now do the shopping on my own as I used to before I had to go into hospital."