Information and advice

We offer an Information & Advice service throughout the week from our office in Bath, as well as holding regular drop-in sessions in Timsbury.

How to access the service

You can access our information and advice service in a number of ways.

By phone: 01225 484512

By email: advice@ageukbanes.co.uk

At our office: Book an appointment or drop-in to our office at 18 Kingsmead Square.

Opening times:

Our information and advice officers are available Monday to Friday, 9.30am to 3.30pm.

Home visits

If you are house-bound we can make arrangements for an advice worker to visit you at home.

Topics we cover:

Our advisers are trained to help you on the following topics.

• Social care - such as finding a care home or getting some help at home, and how it's funded.
• Your income - including free benefits checks, help with applying for benefits and pension advice.
• Your home - information on staying warm at home, home adapatations and how to prevent falls.
• Legal issues - such as wills, Power of Attorney, and how to deal with an estate.

For urgent advice contact Age UK's National Advice Helpline: 0900 00 99 66