At this time we are still offering our vital Information & Advice Service by phone. Call 01225 484512 or email email@example.com
How to access the service
You can access our information and advice service in a number of ways.
By phone: 01225 484512
By email: firstname.lastname@example.org
At our office: Book an appointment or drop-in to our office at 18 Kingsmead Square.
Our information and advice officers are available Monday to Friday, 9.30am to 3.30pm.
If you are house-bound we can make arrangements for an advice worker to visit you at home.
Topics we cover:
Our advisers are trained to help you on the following topics.
- Social care - such as finding a care home or getting some help at home, and how it's funded.
- Your income - including free benefits checks, help with applying for benefits and pension advice.
- Your home - information on staying warm at home, home adapatations and how to prevent falls.
- Legal issues - such as wills, Power of Attorney, and how to deal with an estate.
For urgent advice contact Age UK's National Advice Helpline: 0900 00 99 66
Free booklets and online information
If you prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney.
You can also find our Statement of Service here.