Information and advice
At this time we are still offering our vital Information & Advice Service by phone. Call 01225 484512 or email advice@ageukbanes.co.uk
How to access the service
You can access our information and advice service in a number of ways.
By phone: 01225 484512
By email: advice@ageukbanes.co.uk
At our office: Book an appointment or drop-in to our office at 18 Kingsmead Square.
Opening times:
Our information and advice officers are available Monday to Friday, 9.30am to 3.30pm.
Home visits
If you are house-bound we can make arrangements for an advice worker to visit you at home.
Topics we cover:
Our advisers are trained to help you on the following topics.
- Social care - such as finding a care home or getting some help at home, and how it's funded.
- Your income - including free benefits checks, help with applying for benefits and pension advice.
- Your home - information on staying warm at home, home adapatations and how to prevent falls.
- Legal issues - such as wills, Power of Attorney, and how to deal with an estate.
For urgent advice contact Age UK's National Advice Helpline: 0900 00 99 66
Free booklets and online information
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Read our info guides
Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.
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Find information online
If you prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney.
You can also find our Statement of Service here.