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Greetings from the Jubilee. I hope you and your loved ones are safe and well. I am writing to update you with some important information. 

Bury Community Hubs

What are the Bury Community Hubs?

Bury Council has set up five community hubs to provide support in the borough. The Hubs are working with organised voluntary groups and local volunteers to provide support and arrange delivery of food and medical supplies.

Who can access support?

Anyone living in the Borough of Bury without a support network who meets one or more of the following criteria:  

  • has received a letter advising them that they are in the most vulnerable group and should be shielded;
  • is aged 70 or over and has underlying health conditions; 
  • is otherwise socially or economically vulnerable.

What support is available from the Bury Community Hubs?

During the coronavirus outbreak the network is here to help those who do not have support to source food and medical supplies or access hardship grants.

Support can be requested from Bury Community Hubs either by completing the online request for help form or by phoning the contact team.  

If you are under 70, and in good health, volunteers are needed to help us to support others. Please go the Bury VCFA website - 

Government Register

If you have a medical condition that makes you extremely vulnerable to coronavirus, please register at this government website: 

Support from Age UK Bury 

We aim to be receiving calls at the Jubilee Centre from 10am to 2pm Monday to Friday. Call 0161 763 9030. This is subject to our volunteers being well and able to get to the Jubilee. If you get the answerphone, please leave a message and we will get back to you as soon as possible. 

We will update people with latest news on our Facebook page  and on Twitter -

Our weekly newsletter comes out on Friday. If you would like to join our Jubilee Centre email list, please send an email to Your information will not be passed onto any other party and you will be able to unsubscribe at any time.

We have set up a new Friends of Age UK Bury group, which will allow you to post news, positive comments and pictures of your pets. Please join and use it to cheer us all up. Go to

Support from our national partner, Age UK

The Age UK Advice Line is 0800 678 1602 from 8am to 7pm, every day of the year.

If you would just like to have a friendly natter with another person, please call The Silver Line anytime on 0800 470 80 90.

Help with setting up video conferencing (Skype / Facetime)

If you need help with setting up video conferencing on your computer, tablet or smart phone, using skype or facetime, our IT expert can help you by phone. It's a great way for families & friends to stay in touch. Call us on 0161 763 9030 for more details.

Bury, Rochdale and Oldham Audiology Update

Bury, Rochdale and Oldham Audiology are still supporting people in Bury but they are working differently.

For URGENT repairs, eg broken hearing aids please ring 01706 674913 for advice.
Replacement batteries and hearing aid consumables can be requested through our click and post service using the following web address:

Our Charity’s Future

With a sudden loss of income by closing the Jubilee and being unable to run our Friends Together or Information and Advice service, and no new funds coming in, we have “furloughed” all members of staff to ensure the future of the charity. This means that all staff will receive 80% of their normal wage, which we can recover from the Government, during this crisis. The was taken with the unanimous support of all the staff. When all this is over, we want to be there for you.

Thank You

We are extremely grateful to all who have supported us at this time.

I would like to thank

  • Avoira, a leading telecommunications firm in Bury, for supporting our telephone befriending scheme; 
  • Miller Harris for their donation of soups and hand wash to older people in Bury; 
  • Infotec, Bury for IT support
  • Sport England  for their support to the Jubilee Centre, whilst it is closed
  • Forever Manchester for supporting our advice line and Key Safe service
  • Bury Council for the administration of grants to support local businesses 
  • Age UK for the support from the Coronavirus Appeal 

Please put your own health first, look after each other, and stay alive.

Best Wishes 

Andy & the trustees, volunteers, staff, and tutors at Age UK Bury.