Information and Advice
Our hubs are currently closed, and we are unable to arrange face-to-face appointments. For all Information and Advice queries please contact our Helpline on 020 8686 0066 |
Advice Services Croydon (ASC) offers a free, impartial and confidential information and advice service for people living in Croydon
Access to free, high quality, independent, information and advice is an important factor in enabling people to make informed choices about issues that affect them.
This service is available to adults living in the London Borough of Croydon, including those with care and support needs, irespective of their health condition or disability, and their families, carers and professionals working with them.
We provide independent and confidential information, advice and advocacy on a range of topics including:
- Welfare benefits
- Self-help support
- House advice
- Health, social and community care
- Signposting to local services
To speak to one of our Information and Advice team, or to book an appointment, please contact our helpline on 020 8686 0066. It is open Monday - Friday, from 10am - 4pm.
For more information, email asc@adviceservicescroydon.org.uk
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Coronavirus information
Up-to-date NHS and Age UK information on Coronavirus, and what to do if you have symptoms or need health advice
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Food & Essentials Hub
If you need food and are unable to get out, speak to our helpline, who can refer you to our Food and Essentials hub, where we can arrange an emergency delivery
Advice Services Croydon holds its information and advice drop-ins at new hubs from July. The new locations and times are as follows:
| ADDISCOMBE | COULSDON | THORNTON HEATH |
|
Ashburton Library |
Old Coulsdon Centre for the Retired Grange Park Coulsdon Road Coulsdon CR5 1EG |
Age UK Croydon 81 Brigstock Road Thornton Heath CR7 7JH |
| Tuesday | Monday | Wednesday and Thursday |
| Appointments 14:00-16:00 | Appointments 14:00-16:00 | Drop in 10:00-12:30 Appointments 14:00-16:00 |
We are no longer offering a drop-in service on Monday mornings at Old Coulsdon Centre for the Retired (OCCR) and Tuesday mornings at Ashburton Library. We will however continue to book appointments via the helpline at OCCR on Monday afternoons and Ashburton Library on Tuesday afternoons.
Please note that the Information and Advice session at Ashburton Library will not be available on the following dates:
- Tuesday 2ndJune 2020
Advice Services Croydon is available to all adults with care and support needs, and provides:
- Telephone Helpline 020 8686 0066
- General Advice Drop in at a number of locations
- Specialist Surgeries (by appointment and/or drop in)
- Home visits, where appropriate
- Community outreach sessions including awareness raising sessions
- Support services – Assessment for environmental equipment loans
- Email enquiries to a dedicated advice email address: asc@adviceservicescroydon.org.uk
- Plus a comprehensive online “Directory of Services”
Advice Services Croydon is a consortium of organisations, consisting of Age UK Croydon its partners, Croydon Vision and Disability Croydon.
What to do if you’re worried about someone
Age UK has online advice on what to do if you are concerned about someone you know, from having that difficult conversation to knowing who to contact
Directory of Services
The online directory of Advice Services Croydon