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Advice Services Croydon (ASC) offers a free, impartial and confidential information and advice service for people living in Croydon

                   woman seeking advice 

Access to free, high quality, independent, information and advice is an important factor in enabling people to make informed choices about issues that affect them. 

ASC ensures people have access to information, and are advised on the outcomes of the different choices they make and are also given support to implement those choices and manage risk. The level of support provided to clients is tailored to the individual’s needs and capability, to empower them to deal with issues; to remain independent and in control of their own lives.

Advice Services Croydon holds its information and advice drop-ins at new hubs from July. The new locations and times are as follows:


Ashburton Library
42 Shirley Road

Old Coulsdon Centre for the Retired
Grange Park
Coulsdon Road
Age UK Croydon
81 Brigstock Road
Thornton Heath
Tuesday Monday Wednesday and Thursday
Drop in 10:00-12:30
Appointments 14:00-16:00
Drop in 10:00-12:30
Appointments 14:00-16:00
Drop in 10:00-12:30
Appointments 14:00-16:00

Christmas opening times: 
· On Tuesday 24th December, we will run the drop-in at Ashburton Library from 10am – 12noon
· The helpline will be closed from 25th December to 1st January inclusive and will reopen on Thursday 2nd January at 10am.  There will be no drop-ins during the same period.
· We will run the first drop-in of the new year on Thursday 2nd January from 10.00am to 12.30pm.

To book an appointment or to speak to one of our Information and Advice team, please contact our helpline on 020 8686 0066.

For more information, email asc@adviceservicescroydon.org.uk.

Advice Services Croydon is available to all adults with care and support needs, and provides:

  • Telephone Helpline 020 8686 0066
  • General Advice Drop in at a number of locations
  • Specialist Surgeries (by appointment and/or drop in)
  • Home visits, where appropriate
  • Community outreach sessions including awareness raising sessions
  • Support services – Assessment for environmental equipment loans
  • Email enquiries to a dedicated advice email address: asc@adviceservicescroydon.org.uk
  • Plus a comprehensive online “Directory of Services”

Advice Services Croydon is a consortium of organisations, consisting of Age UK Croydon its partners, Croydon Vision and Disability Croydon.

Our Information and Advice Quality Marks

What to do if you’re worried about someone

Age UK has online advice on what to do if you are concerned about someone you know, from having that difficult conversation to knowing who to contact

Age UK advice page

Directory of Services

The online directory of Advice Services Croydon