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Our Advocacy service has held the Quality Performance Mark since 2009.

The Advocacy service is completely independent and impartial of any other services or public bodies and is available within the local authorities of;

Blaenau Gwent, Caerphilly, Monmouthshire and Torfaen.

The advocacy service operates Monday to Friday, is free of charge and is in addition to any help that social services or other agencies may already be providing.

A person may be referred to the service by hospital staff, social services, family members, a friend or carer or you may of course choose to contact us personally. 

To make a referral contact The Gwent Access to Advocacy helpline on: 0808 8010566 Opening times: Monday-Friday 10am-3pm

Alternatively, if you would like an informal chat with an advocate or would like to make a direct referral please contact: 

Telephone: 01495 768 620 


Download our referral form and send to the email address above.


The HOPE Project

HOPE (Helping others participate and engage) is a partnership project between; Age Cymru, Age Cymru local partners and Age Connects Wales partners across the whole of Wales. HOPE will deliver advocacy for older people (50+) and carers across Wales.
HOPE is funded by Welsh Government under the Sustainable Social Services Grant until the end of March 2023.
This exciting new project will be supporting people to; engage, participate, gain information, have their voices heard, understand their rights, make choices, be involved, share experiences, raise awareness of advocacy, and develop skills and knowledge.

Contact Janet Elland, HOPE Project Officer, on 07943 186766
or email:

Click here to download the flyer