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Telephone Befriending Service

The Telephone Befriending service aims to reduce loneliness for people aged 50 or over, by providing a regular telephone call at a time which is convenient to the person. The regular telephone call allows the person to enjoy general conversation on subjects that interest them. The telephone calls are made from Age UK Hull by Telephone Befriending Volunteers. Each Volunteer receives training on telephone befriending and listening skills.

Home Visiting Befriending Service

The ‘Good Neighbour Scheme’ is a project that takes place within Hull and the East Riding offering face to face support to older individuals in the comfort of their own home. Our trained volunteers are matched to the service user and provide regular friendship visits with the aim of reducing the feelings of social isolation and loneliness.

Resources for befrienders

Document Download as
Volunteer diary sheets PDF Excel
Good Neighbour Scheme referral form PDF Word DOCX
Telephone Befriending referral form PDF Word DOC