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Support Services Coordinator

Age UK Lincolnshire is expanding across our area to meet the rising demand for our fantastic services. We are looking for a Support Services Coordinator in the following area: 

  • North Lincolnshire

Our vision, a world where older people flourish, is delivered through a commitment to our values and our promise to deliver.

About the role

  • Monday to Friday
  • 08:30 to 16:00
  • 21 hours per week
  • 16,471 per annum (£27,453 FTE)
  • Driving licence is essential

At the heart of our values-led service is the provision of safe, effective, caring, responsive and well-led person-centred support, enabling our clients to live fulfilling and independent lives with the dignity & respect they deserve at all times. We are therefore looking for a person with demonstrable knowledge, skills and experience of working with older adults; preferably in a homecare setting and who must be committed to delivering an outstanding service.

  • The role will be both rewarding and challenging and will include but is not limited to the following:
  • Develop person-centred, outcome focused Support Plans in conjunction with clients and their families accessing the service
  • Provide regular support reviews and assessments for clients accessing the service
  • Empower clients to make their own choices, and reflect this in their support plans
  • Assisting in the selection and recruitment of Support Workers across our area of coverage
  • Assisting with induction and training of Support Workers & Gardeners
  • Undertake ongoing assessment, supervision and field observations of Support Workers
  • Ensuring safe staffing levels; organise rotas; manage and plan service delivery to provide the highest quality of support to clients
  • Respond proactively to day to day challenges and changes in support delivery requirements

Essential:

  • Recent prior experience of working in a health and/or social care setting
  • Committed to the provision of outstanding support services for our clients
  • Will hold a full UK Driving Licence and have access to a car
  • This role is subject to Disclosure and Barring Scheme

If you would like to further your career in adult social care within an organisation dedicated to and passionate about ensuring the voice of older people is heard and valued; we would like to hear from you!

What we provide

  • Access to our Employee Assistance Programme provided by BUPA
  • Support from in-house Mental Health First Aiders
  • Access to the Blue Light Card
  • Charity Worker discounts, including a dedicated Age UK portal (AON)
  • Access to discounted tickets for events provided by Tickets for Good
  • Pension enrolment with company contribution
  • Opportunities for professional development and learning

How to apply

Please click here to complete our application form. We strongly encourage applicants to use the job description to complete their application, and to demonstrate their skills and suitability for the role.

CVs will not be accepted.

Closing Date: Tuesday 30th June 2026

Interview Date: Tuesday 7th July 2026

If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696 000 or email hr@ageuklincolnshire.org.uk

We reserve the right to close the advert before the closing date if we receive a sufficient number of applications

Role subject to Disclosure and Barring Scheme.

Use of AI 

At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.

Our Commitment to Safeguarding

Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training. 

Application Documents