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Telecare and Maintenance Technician

Age UK Lincolnshire is an independent local charity, part of the Age UK brand partnership, supporting more than 6,000 older people every month. We have two exciting vacancies for Telecare and Maintenance Technicians who will be responsible for providing Telecare equipment installations and basic maintenance tasks within older people home’s, enabling them to remain independent at home.

Our vision, a world where older people flourish, is delivered through a commitment to our values and our promise to deliver.

  • 21 hours per week, with a salary of £14,812 per annum (FTE £24,687)
  • Work pattern for role one - 08:30 – 17:15 Monday and Tuesday, 08:30 – 13:00 Wednesday.
  • Work pattern for role two - 08:30 – 17:15 Thursday and Friday, 08:30 – 13:00 Wednesday
  • Permanent contracts
  • Office based in Lincoln with county wide travel
  • Full UK driving licence and access to own vehicle is required

About the role

The Telecare and Maintenance department plays an integral part in ensuring customers maintain their independence and enjoy later life.

As a Telecare and Maintenance Technician, you will be responsible for successfully delivering Personal alarm demonstrations, installations and servicing along with basic maintenance tasks - to enable people to remain safe and independent at home.

The post holders will have excellent customer service skills and will ensure that customers are able to access available services and equipment that will support and enhance their wellbeing.

Organisational skills are an essential attribute for this position to ensure a high quality of service delivery is achieved. The successful candidate will have a keen eye for detail, be a problem solver and have a can do attitude.

Being able to approach and resolve customer enquiries in a practical manner is essential to this role. Having a background in a semi-skilled trade would be advantageous, but not essential.

You will be expected to promote all of Age UK Lincolnshire’s services, acting as an ambassador for the organisation. Applicants must have a proactive approach, a willingness to learn and be flexible and adaptable to the changing needs of our customers.

For a full list of responsibilities, please refer to the job description.

What do we offer?

Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have:

  • Access to our Employee Assistance Programme provided by BUPA
  • Support from in-house Mental Health First Aiders
  • Access to the Blue Light Card
  • Charity Worker discounts, including a dedicated Age UK portal (AON)
  • Access to discounted tickets for events provided by Tickets for Good
  • Uniform and PPE
  • Paid mileage and expenses
  • Pension enrolment with company contribution
  • Opportunities for professional development and learning

Role subject to Disclosure and Barring Scheme.

How to apply

If you are interested in the role, then please click here to complete our application form. We encourage applicants to refer to the job description and person specification in order to complete their application. 

CVs will not be accepted.

Closing Date: 21st October 2026

Interview Date: 4th November 2026

If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696 000 or email hr@ageuklincolnshire.org.uk

We reserve the right to close the advert before the closing date if we receive a sufficient number of applications

Use of AI

At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews. 

Our Commitment to Safeguarding

Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training. 

Application Documents