We use cookies to give you the best experience. By continuing to use this site, you are agreeing to our policy. Read more about how we use cookies and find out how you can change your browser’s cookie settings.
Skip to content

Our Advice Service offers free information, advice and support to people aged 60 or over in the Manchester area on a wide range of issues. Currently, the service is only available over the telephone, due to Covid-19 restrictions.

We also welcome enquiries from carers, family members or friends of older people who may need some support.

Working from our City Centre offices, our friendly, professional and fully trained Advice Team are able to offer support, tailored to the needs of local older people. We ensure that all clients are offered a holistic assessment which identifies issues relating to benefit entitlement, looking after their home or adapting their home to meet their needs. All advice is free and confidential.

Examples of matters which we can help with include:

  • Checking your benefit entitlement
  • Helping with benefit claims
  • Challenging adverse benefit decisions
  • Accessing social care services
  • Identifying your housing options
  • Dealing with utility bill arrears 

This is by no means a list of everything we cover. If you think we could help, if you have a question that you have been trying to find an answer to or if you need any advice on other issues, please contact us.

Contact us if you need advice or complete our referral form to make a referral and send to advice@ageukmanchester.org.uk.

Information and advice drop-in surgery

Our drop-in surgery provides advice relating to:

  • Benefits
  • Housing issues
  • Social care matters
  • Debt
  • Utility bill arrears 

Pop in and discuss your questions with our friendly, knowledgeable advisors, every Thursday and Friday at the following locations:

Harpurhey Charity Shop - temporarily suspended

Thursday 10:30am - 12:30pm

Brunswick Village - coming soon

Advice Quality StandardAge UK Manchester - Quality Assurance

Our services

Information and advice

Related links