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Assistant Manager – Home Care Service – South Manchester

Full Time 35 hours per week – Normally Monday to Friday

Salary £21,636 (rising to £22,330 after successful completion of probation period) plus additional On Call Allowance

We are seeking a dynamic and hardworking care professional to assist with the development of our Home Care Service in South Manchester.

Based at our Crossacres Day Centre in Wythenshawe you will be responsible for assisting the Registered Manager with the day to day running and continued development of this busy service.

We provide consistent, high quality support at home to older people across South Manchester and our service holds a "good" rating with CQC.

Preference will be given to candidates who hold (or are working towards) a formal qualification in care management. Candidates should be able to demonstrate that they are proficient in the use of information technology. Experience in the use of electronic monitoring in Home Care Provision is useful but not essential.

Experience of developing and implementing recruitment strategies, using a variety of different methods including social media that allows the service to grow positively in both size and reputation and to meet the care needs of an increasing number of older people in South Manchester

The ability to drive and use of a vehicle (for which petrol allowance will be paid) is essential to this role.

Due to the nature of the role and it being based at one of our day centres an Enhanced DBS check will be required.

Please send an up to date CV to sally.dervan@ageukmanchester.org.uk

Closing date for receipt of CV's Friday, 09 August 2019 at 5.00 p.m.

Age UK Manchester reserves the right to close the vacancy should a suitably qualified person be appointable.

Job description

Job Title: ASSISTANT HOME CARE MANAGER
Job Location: Crossacres Day Centre
Reporting to: Registered Manager, Home Care South
Hours of Work: 35 per week normally Monday to Friday 9 am to 5pm excluding lunch. Some out of hours work may be required.
Salary: £21,636 (rising to £22,330 per annum after successful completion of probation period) plus additional On Call Allowance

PURPOSE OF JOB (as set out in the draft contract of employment)

  1. To assist the Registered Manager with the day to day running of the South Manchester Home Care service, ensuring that users are each provided with a high quality, professional service appropriate to their needs and in accordance with their agreed care plan.
  2. To provide particular support to the Home Care Manager in terms of staff recruitment and retention, working creatively to ensure that staffing levels allow the business to develop and grow
  3. To work with the Registered Manager on the continuous development of a high quality Home Care Service in South Manchester
  4. To ensure that the service is fully compliant with CQC regulations and with any other regulatory frameworks that may apply to the service
  5. To assist with the implementation, maintenance and day to day operation of electronic monitoring and recording systems for Home Care
  6. To help supervise the home care employees and to work with the day care team and other care professionals and volunteers, to maintain and improve the quality of care provided by the organisation.
  7. To promote and develop the contribution of the home care service to the care services of Age UK Manchester.
  8. To ensure that the Equal Opportunities and Health and Safety policies of Age UK Manchester, as they apply to the home care centre situation, are carried out properly.
  9. To provide relief cover for other staff when required.

TASKS

  1. To be involved in, and when required, to assist the Registered Manager by leading the user assessment process, giving advice and professional judgement on the needs of the potential user of home care services, and the appropriateness or otherwise of provision by Age UK Manchester.
  2. To develop and implement recruitment strategies, using a variety of different methods including social media that allow the service to grow positively in both size and reputation and to meet the care needs of an increasing number of older people in South Manchester
  3. To assist with the development of new areas of business by helping to establish new streams of work for the South Manchester service
  4. To offer supervision and support to Home care Workers and where appropriate , to offer them guidance and training in the delivery of their role
  5. To assist with the implementation of new technology and to be responsible for maintaining and developing the use of new People Planner technology in the delivery of Home Care
  6. To participate in an "out of hours" on call rota
  7. To raise awareness of Age UK Manchester's Home Care Services through networking and providing information and presentations to local groups and care professionals.
  8. To arrange, supervise and monitor home care to promote the physical and mental health of the users with encouragement to maintain an independent lifestyle.
  9. To assist clients in receipt of independent budgets or other forms of direct payments, in setting up a flexible and cost effective package of care that meets their assessed needs.
  10. To co-ordinate home care activities for individual users with the support from their family and other carers.
  11. To be involved in, and when required, to assist the Registered Manager by leading the monitoring of users' well being, attending reviews and liaising with other professionals to ensure the package of care remains appropriate to their needs.
  12. To work with families, carers and other professionals to try to ensure that a high standard of hygiene and a safe environment is maintained within the home care service, in accordance with the Health and Safety regulations.
  13. To ensure the proper handling of cash and other valuables in accordance with the procedures laid down by Age UK Manchester, and to ensure the completion of the necessary returns.
  14. To provide administrative support and statistical information in respect of the activities of the home care service.
  15. To record all care activities and information within home care users written records.
  16. To maintain records of payments made to home carers including the notifying the payroll service of hours worked by those staff.

Job description

Person specification

Assistant Manager-Home Care


Applicants should be able to demonstrate that they have the following primary requirements.

  1. Honesty and integrity and a commitment to the mission of Age Concern including its Equal Opportunities policies.
  2. Ability to communicate simply and effectively orally and in writing, with people from a wide range of backgrounds, to understand the needs (often unspoken) of frail, older people and their carers, and to respond to those needs with sensitivity.
  3. Ability to work under pressure as a team member with self-assurance, self-confidence and a sense of humour, and to provide a cheerful and positive environment within which the wellbeing of Users can be promoted.
  4. Full drivers licence and access to own transport
  5. A willingness to obtain a Formal Education qualification in Care.
  6. 12 months experience of managing or supervising staff and volunteers.
  7. 12 months experience of working with older people in a community or residential setting.
  8. Knowledge and experience of Health and Safety regulations.
  9. An understanding of the current Key Legislation and its impact on the development of Age Concern Manchester's Care Services.
  10. Experience of administrative procedures including the control of financial payments.
  11. Ability to liaise in a professional manner with other agencies.
  12. Ability to plan, implement and continually monitor a Package of Care for the individual client.
  13. A strong commitment to developing staff training programmes.

PERSON SPECIFICATION

Assistant Manager-Home Care

Preference will be given to candidates that can also demonstrate some or all of the following skills and experience:

  1. National Vocational Qualification Level 3/4 in Care (or equivalent).
  2. Knowledge and experience of Mental Health issues and of Old Age Psychiatry
  3. Proficient in the use of primary components of Microsoft Office and some knowledge and experience in electronic monitoring of care services.
  4. Knowledge and experience of administering First Aid.
  5. A healthy personal lifestyle and attitude, able to set a good example to others. All other things being equal, non-smokers will be given preference.

Person specification

Home Care

Age UK Manchester recruits dedicated, committed Home Carers to work in all areas of Manchester. More about our Home Care Service can be found here.

Successful applicants will care for older people in their own homes as part of a care plan intended to help our clients achieve maximum independence.

Applicants should hold a formal qualification in care or demonstrate a willingness to undertake training to at least NVQ Level II in Care.

Home care staff

Job Description

UK Manchester require flexible and experienced Home Care staff to provide support to older people living in South Manchester.

This is a full time position with a guaranteed 35 hours per week

Basic rate £8.23 per hour with enhancements for evenings, weekends and bank holidays

Candidates must have

  • An interest and aptitude in providing reliable friendly support for older people.
  • Experience in providing high quality support (including personal care) in a way that promotes independence and well being.
  • Full Licence and use of a car for work purposes.
  • A recognised qualification in care (or the willingness to work towards one) minimum 1 years' experience of Home Care / Care Assistant

Preference will be given to candidates who

  • Are registered for the online DBS service.
  • Have some availability during the evenings and at weekends.

Job Type: Full-time
Salary: £8.23 to £16.00 /hour

CV in first instance to: sally.dervan@ageukmanchester.org.uk

Residential Care

Age UK Manchester recruits dedicated, committed Residential Care staff to work at our Residential Care Home in Didsbury. More about Holmfield Residential Care Home can be found here.

Successful applicants care for older people in our Holmfiled Residential Home, ensuring residents can continue their life with privacy and dignity, whist receiving the highest standard of care. 

Applicants should hold a formal qualification in care or demonstrate a willingness to undertake training to at least NVQ Level II in Care.

Further details and how to apply

For further information about any of our roles in care, please complete the relevant Expression of Interest Form below.