Skip to content

Information and advice: Benefits and entitlements

  • Location: Age UK Oxfordshire
  • Price: Free
Call 0345 450 1276 for more info

Age UK Oxfordshire
9 Napier Court
Barton Lane
OX14 3YT
United Kingdom

There are many different entitlements available to older people, and as we age our circumstances can change, so it is good to check you are not missing out on anything. We can help you to understand what you are entitled to and how to apply.

What we do

Since 2001, we've helped older people in Oxfordshire receive an additional £28 million of benefits. We can work with you to check your entitlement, helping you to complete claims and sorting out problems.

If you are over state pension age you may be entitled to one of a number of benefits, including:
- Attendance Allowance
- Carers Allowance
- Pension Credit
- Housing Benefit and Council Tax Support
Some benefits are based on a person’s health, physical or mental disability, others on the person’s financial situation. A number of benefits are interlinked so that receipt of one benefit triggers or increases entitlement to another.

Entitlement rules can be quite complicated, and everyone’s circumstances are different. It is therefore very important to get expert advice on what you may be entitled to.

Personal circumstances change as we get older: health can deteriorate, housing situations change, and bereavement can affect us all. Major life changes can bring about new entitlements to benefits, so it is particularly important that if you have recently experienced a major change in your life you find out if this has affected your entitlement to benefits.

Age UK's Benefits Calculator will provide an estimate of what benefits you could be entitled to. The calculator is free to use and the details you provide are anonymous. Click the link below to use the calculator.

Attendance Allowance

Attendance Allowance (AA) is not ‘means tested’ or taxed. It is intended to help people over state pension age with an illness or disabilities, who have been having difficulties or needing help with personal care for 6 months or more (but you can claim immediately if you have a terminal illness).

Attendance Allowance is in the same group of disability benefits as Personal Independence Payment (PIP) and Disability Living Allowance (DLA). If you already get PIP or DLA, you can’t claim AA as well.

The money that Attendance Allowance awards you is to give you the option to get someone to help you if you wish. If you decide not to, then you can use the money for something else – it’s not just help with personal care that can make life easier.

Attendance Allowance is paid at two rates, lower rate if you have difficulties during either the day or the night or the higher rate if you have difficulties during both the day and the night.

Order an application form by calling 0800 731 0122. You will have six weeks from the day you order the form to fill it in and return it to the Department of Work & Pensions (DWP). We have some top tips on completing the form which you can view by clicking the link below.

Pension Credit

Pension Credit, which also serves as a gateway to other forms of support, could go a long way in helping some older people meet rising costs. However, across the county an estimated 4,372 older people are not claiming the benefit to which they’re entitled, equating to a staggering £8,240,700 in unclaimed entitlement locally.

We are determined to ensure that all local older people are receiving the financial help to which they’re entitled, and so if you think you, a family member, or someone you care for might be entitled to Pension Credit, we strongly urge you to check.

To complete a benefits check to see whether you or someone you care for is eligible for Pension Credit or other benefits you can use the Age UK Benefits Calculator by clicking the link below.

If you require additional information and support, we have produced an Information Sheet which you can download below. This also provides information about local advice agencies who can help.

For more information on Pension Credit and to see if you are eligible, please visit the link below.