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"Just hearing a friendly voice on the other end of the phone has made all the difference to me and I don't feel so alone". Ted - Lordshill

Similar to our Visiting Services, this service is designed to provide friendship to lonely and isolation older people in the city but instead of visiting at home, conversations take place over the telephone.

We accept self-referrals or referrals from family members or health care professionals for help. Referral guidelines are at the bottom of the page.

This service is supported by Age UK’s ‘Call in Time’ programme.


Referral Form

Referral Form Guidelines