Contact us
Important service update:
Our Information & Advice services will be closed to new enquiries between Monday 20th July – Friday 24th July 2026 inclusive. This will allow us to respond to existing enquiries and casework and complete essential training so we can continue to support people in the future. Other services we provide are not affected.
You can contact Age UK National advice line (0800 169 6565) for help with a wide range of queries including benefits, accessing social care and housing options.
Our website has information to help with many enquiries -
- FAQs on our most common advice areas including benefits, care support, local traders and services, housing and travel
- Information on other Age UK Southampton services
Thank you for your understanding.
How to contact us
| Information & Advice |
Answers to most questions can be found on our website on our services page or under our Frequently Asked Questions. If you cannot find what you are looking for, please use our advice enquiry form below. If you would like help claiming a disability benefit, like Attendance Allowance or Disability Living Allowance, please use our dedicated Disability Benefit enquiry form below. Disability benefit form support Tel: 023 8036 8636 (Mon-Fri 10am-2pm) We cover the postcodes SO14 – SO19 Please note our current waiting time is approx 4-6 weeks for non-urgent enquiries, as we work through a large volume of existing cases. |
| Padwell Road Day Care Centre |
Tel: 023 8022 7166 | Mobile: 07798517585 |
| Business Support Team |
If you would like to arrange a talk or you are a professional wanting to work with Age UK Southampton, please contact our Business Support team. |
Charity Shops
PLEASE NOTE THAT AGE UK CHARITY SHOPS ARE RUN BY OUR NATIONAL CHARITY PARTNER, AGE UK NATIONAL. SEE AGE UK NATIONAL WEBSITE HERE FOR MORE ABOUT MAKING DONATIONS TO YOUR LOCAL SHOPS
Portswood Road Shop
229 Portswood Road, Southampton, SO17 2NF
Telephone:02380 559897