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Would you benefit from free, impartial, independent and confidential information or advice to help you or a loved one enjoy later life?

Woman helping man with advice

Age UK Southampton offers free and comprehensive information on a wide range of subjects affecting older people - from Attendance Allowance to Zumba classes.

We can help you identify the problem, explain the choices available and help you decide what you want to do. We may be able to provide individual support if you need further help to resolve the problem.

We are members of 'Advice in Southampton' - a working partnership of the key advice agencies within the city who have joined forces to improve services and create additional capacity.

Our friendly team of staff and volunteers are available to answer your questions or provide more information about our services.

How we deliver the service

  • Telephone advice
  • Email advice
  • Face to face appointments
  • Information guides and factsheets 

You can get help between 10:00am-4:00pm Monday to Friday by contacting 023 8036 8636 or email or send an online enquiry on our Contact Us page.

Money and Benefits

Our team are able to advise whether you might be entitled to specific benefits, claim specific allowancess and help with pension queries as you reach later life. 

Over the last few years we've been able to help older people claim back over £700,000 in entitlements that has made significant differences to their lives - from assurance to keeping the heating on, eating properly or that little something that they've always looked forward too!

I can now make plans to become more independent
Peter, 79, Bitterne

Cost of Living Crisis

Not feeling in control of your money can have a huge impact on day to day living and cause a great deal of stress.

Our team can help you check you are getting the financial support   you are entitled to.


Future Planning

Our team is here to help you access the services you need for later life. We can help explain issues surrounding residential and non-residential care through to power of attorney, wills and retirement.

We are not able to provide financial advice or recommend specific businesses. 


Not knowing what your options are when it comes to moving can add unwanted stress and pressure to an already difficult situation. Our team can help you with deciding what you should consider.

Alternatively, if you're looking for support with maintaining your independence at home, like getting equipment or finding a trader we can provide support and signposting for these.


Social Activity

Socialising is an important element of later life but can often become difficult due to mobility or knowing whereabouts to go.  This can lead to isolation and loneliness.

Our team can help direct you to activities near to you and to organisations that can provide appropriate support.

Free Age UK leaflets are available for you to take away that provides key contact numbers for organisations associated with matters relating to social activity. We also have a selection of additional local flyers and leaflets that will help you to get support within the city.

Free booklets and online information