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Information & Advice

  • Location: Age UK South Lakeland
  • Price: Free
Call 030 3 00 30003 for more info

Age UK South Lakeland
17 Finkle Street
United Kingdom

Telephone: 030 3 00 30003

We offer a wide range of quality services, from offering support to help you stay independent, safe and warm in your own home, to fitness and social opportunities. Our services are for anyone in South Lakeland aged 50 or above and their carers.

Our Information & Advice Service

Anybody over the age of 50 can access our Information & Advice service, either via our telephone helpline, our online Compass eHub, or in-person at our Finkle Street office in Kendal. Our team can provide information and advice on a wide-range of topics, such as:

• Advice & Support: Help coping with an illness or disability, warm home support, help staying safe and independent at home, energy supplier advice, and our advocacy service.

• Falls Awareness: Working with you to make sure you don’t have a fall.

• Support for Hearing-Impaired People: A drop-in service to help you make the most of your hearing.

• Home & Care: Help staying independent, how to access support at home, and advice on housing options or moving to a care home.

• Friends Exchange: Visiting & telephone befriending service.

• Power of Attorney Support: Advice on setting up Power of Attorney.

• Independent Living: Support to help you stay safe and independent in your own home, including minor aids and adaptations, and energy supplier advice.

• IT Support: Digital inclusion support and help getting online, available via our helpline and at IT drop-in sessions.

• Lunch Clubs: Friends old and new, meeting in a great local restaurant, hotel or pub.

• Men's Activities: It's about getting together with like minded people.

• Gentle Exercises: Staying fit.

Age UK South Lakeland Helpline

Our helpline is a ‘one-stop shop’ for all of your questions and problems which will also help you to reach the rest of our services.

A dedicated phone number and specialist officers take each call in confidence. We will make sure that everything is covered so you receive the most appropriate information and advice and we are often able to give answers and solutions there and then.

We receive calls about a wide range of topics and we deal with hundreds of different questions. If needed, we will arrange for one of our Officers to make a follow-up call, or decide together that it would be better for a partnership organisation to get in touch.

Call us on: 030 300 30003

Compass eHub

The Compass eHub has the simple but ambitious objective of reducing pressure on hospitals caused by avoidable emergency admissions. To do this effectively we need to identify clients most at risk of emergency admissions. Our experience of delivering prevention services and latterly Social Prescribing means we know that whilst the client’s health is a prime indicator of “risk” we need to consider the whole picture – a 360 degree view.