Our Values, Policies & Procedures

Our values live at the heart of Age UK Sutton. They form part of our culture, shaping who we are as an organisation, and how we work as staff and volunteers of Age UK Sutton.

image collage of staff and volunteers of Age UK Sutton

We are compassionate.

This is the care we have for older people, each other and the community. It is the kindness and understanding we have for ourselves and for one another that guides how we work.

We are generous.

This is the willing way we share our time, skills, knowledge and experience, and the way we support each other as we work to make Sutton a more age-friendly place.

We are honest.

This is the transparency we practice as an organisation, and the openness we have with one another. It is the truth we speak about issues that matter to us as individuals and as an organisation, even when it is challenging.

We are resourceful.

This represents the creative, proactive way we work. We take the initiative, we seize opportunities, and we make the most of our funds, skills, knowledge and experience to achieve our organisational and personal goals.

We are respectful.

This is the consideration we have for one another as individuals with our own beliefs, culture, values and feelings. It is understanding this wealth of diversity to create a space of acceptance where people can be themselves.

We are united.

This is our understanding that we are united by a common purpose, and how we pull together in the same direction to realise our vision of an Age-Friendly Sutton. It is how we collaborate with others, nurturing connections to bring people together in making Sutton an age-friendly place for all.

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Equality and diversity

Age UK Sutton celebrates the diverse cultures, communities and environments that make up our society and the multitude of dimensions that characterise our diversity. We recognise that certain groups may face discrimination on the grounds of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation and other unjustified reasons.

We believe that a strong, independent voluntary and community sector is crucial to helping people and communities to tackle disadvantage and discrimination. As a leading organisation within the third sector in Sutton we recognise that we have a key role to play in upholding equality and diversity.

Age UK Sutton is committed to the principle of equity of opportunity for all of its service users, staff, volunteers and trustees and to implementing non-discriminatory practices.

You can read more about Age UK Sutton's commitments in our Equity and Diversity Policy.