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Age UK Sutton is committed to continuously improving our work and the way we do things, and we welcome all feedback from our beneficiaries, supporters and other stakeholders in Sutton.

The feedback we receive through comments, compliments, complaints and suggestions allows us to develop areas of good practice and to identify and address areas where we need to be better. It gives you the opportunity to influence services and activities and make improvements.

If you wish to pay a compliment, have a comment or would like to make a suggestion, or are unhappy about any aspect of our work and wish to make a complaint, you can do so in a number of ways:

  • In writing through our online contact form 
  • Speak to an Age UK Sutton staff member
  • Email
  • Write to us at Age UK Sutton, Sutton Gate, 1 Carshalton Road, Sutton SM1 4LE
  • Call us on 020 8915 2233

You can download our Complaints and Compliments Policy below for more information about our policy and procedures.

Age UK Sutton Complaints and Compliments Policy