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Contact us

Here's how you can get in touch with Age UK Wigan Borough.

Our main office:
74-80 Hallgate, Wigan WN1 1HP 

This is to the rear of the bus station in Wigan and is a shared office with Groundwork. However, we are unable to take drop in visits from the public at this office. We have limited availability for face to face appointments, so please ring in the first instance.   

Phone number: 01942 615880

CHRISTMAS OPERATING TIMES 2025: 

Our office closes at 12:00pm on 24th December (Christmas Eve)

We re-open at 9:00am on 5th January 2027.

If you need support during the Christmas period, you can contact AGE UK NATIONAL HELPLINE on: 0800 678 1602. They are open 8:00am-19:00pm every day.

Usual Operating Times:  Monday-Friday 9:00am until 4:00pm (24 answer phone available.)

 

Get in touch

Please leave a contact number or email, or both, to make sure that we can contact you back.

My enquiry is about
Please confirm the following: Your information will go on a central database, which can be seen by other colleagues in Age UK Wigan Borough but is not shared externally. We do not use these details for marketing purposes. Is this okay?
Please confirm which ways you are happy for us to contact you?

For more information on how we use our data, your privacy notice is below.

Complaints

Age UK Wigan Borough aim to achieve the highest standards in our work. Sometimes we fall short of this aim and when we do, we would really like to hear from you about your experience. It’s not easy to make a complaint but please be assured that we will listen to you and take your comments seriously.

We have a formal procedure to manage complaints and this is available from the address below. In the first instance please write to us at 74-80 Hallgate, Wigan WN1 1HP, marking the envelope 'Complaint', or use the form above.

A copy of our complaints policy is below.

Privacy Notice

Complaints Policy