Volunteer

How to Apply

Fill our our application form and send it to enquiries@ageukwiganborough.org.uk

Be there when a lonely older person needs to talk. Be part of your community and provide vital activities for older residents.  Whatever you choose to do, and however much time you have to give, you'll be making an incredible difference for older people at a time in their lives when they need help the most.

Current Volunteer Roles

We are currently seeking volunteers in the following role:

• Enquiries Desk

Working on the Enquiries Desk means that you will be the first person an older person or their carer speaks to when ringing our organisation.  You will initially speak to them about the issues they are facing and help identify what support can be given.  Largely, you will refer people to the services we provide or other external organisations where specialist help is available but you will also support people with more basic enquiries.  

The work is phone-based so you need to have excellent phone skills and be warm, friendly and approachable.  You also need good English and basic computer skills.

You will be based in our main office at 74-80 Hallgate, Wigan WN1 1HP.  The office is on the first floor and you need to be able to manage stairs.  You are asked to give a regular commitment of at least four hours a week on Monday, Tuesday or Friday.  The hours on the desk are 9am to 4pm and sessions of more than four hours would be helpful.

We will provide you with training and support in your role.  We don't expect you to know all the answers and there will be others in the office to help when you are unsure.

Can’t find a suitable vacancy? You can find details about other volunteer opportunities in Wigan Borough by going to the Wigan Council Volunteering Hub.  Click here for more information.