Information and Advice Project Worker
| Job Title | Information and Advice Project Worker |
| Hours | 21-30 per week |
| Contract |
Permanent |
| Salary |
£24,279- 26,990 per annum depending on experience and a Full Time Equivalent role (pro rata sum will be dependent on hours). |
| Location | Mainly based out of our Devizes and/or Salisbury offices, ideally with the ability to work from both. |
| Closing Date |
9:00am Tuesday the 6th May 2025 |
| Interview dates |
Week commencing Monday 12th May 2025 |
| This post is exempt from Rehabilitation of Offenders Act. Appointment will be subject to satisfactory references and an Enhanced DBS check. |
Role Description:
Our Information & Advice Service provides free, confidential support to older people and their carers. We offer guidance on key topics such as welfare benefits, social care, and housing, helping people make informed choices and access the help they need. Support is delivered by phone, email, face-to-face, and through home visits, with follow-up casework available when needed. The service is quality-assured through Age UK's national standards.
Join Age UK Wiltshire's Information & Advice team as a Project Worker and help to deliver vital support to older people and their carers across the region. In this varied role, you’ll provide tailored advice on topics such as welfare benefits, social care, and housing – through phone, email, face-to-face appointments, and home visits. You’ll also support service volunteers, maintain accurate records, and contribute to service quality and development.
We're looking for someone with excellent communication skills, a passion for helping others, and a commitment to equity, diversity and inclusion. Experience in advice work, casework, or volunteer supervision is desirable.
Important: Please read the below attached Job Pack for the full details of the role, and reference the essential and desirable criteria when answering the questions in the application form.
If you are interested in this role, please complete the application form below by 9am Tuesday 6th of May 2025.
Please contact the recruitment team directly by email recruitment@ageukwiltshire.org.uk should you have any further questions.
You can apply online via this link
The easiest way to apply is using our online application form. Please remember to read the job description and person specification below. We recommend that you draft an application forst before filling in this form.
Application Pack
For more information and to apply, download and read the Job Pack and Advert below. We recommend that applications are completed using our online application form (see above), but you may choose to download a copy of our form below. Downloaded forms should be completed and returned to recruitment@ageukwiltshire.org.uk or by post to Age UK Wiltshire, The Wool Shed, New Park St, Devizes, SN10 1DY
If you would prefer to receive hard copy forms, please contact us at recruitment@ageukwiltshire.org.uk