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We have gathered together information about the trades and services we get asked about most often - to help you make informed decisions.

Guide to Choosing a reputable trader

You can read our Choosing a Reputable Trader guide when making any selections or decisions. Age UK National also have a leaflet on 'Avoiding Scams'

Our guide particularly highlights the following:

  • Word of mouth is often a good source of local information - friends, family or a neighbour may be able to recommend someone from their own experiences.
  • If you are looking for a trader, you can try looking on the TrustMark government-endorsed tool to find tradespeople or Trading Standards - Buy With Confidence which is endorsed by local Trading Standards departments. There are also trade associations linked to specific trades which we have listed some below.
  • Town, parish and church newsletters or websites often have current information about local traders and services. We have some of these listed Village, town and parish newsletters and area specific resources
  • Yell.comDentons.net are information sources for local businesses but are not checked or endorsed
  • If you have health difficulties or a disability then you might be eligible for other help. There are non-means-tested disability benefits, like Attendance Allowance, to help with the extra costs of having a long-term health condition or disability and a person may be entitled to a free care needs assessment from the local authority adult social care team to get some aids and equipment fitted free of charge or other support

 

Online information for finding a local tradesperson

DISCLAIMER - The results that are produced by the following searches are for information only. Age UK Wiltshire does not recommend any of the trades or services that will appear in the searches below, nor do we recommend the search providers. If you follow a link you will be taken to an external website, the content of which Age UK Wiltshire is not responsible for. Please refer to our Privacy Policy for more details.

List / Service Suggested Searches

Do you live in Swindon? Swindon Council have their own Trading Standards approved list of traders

 

Builders and DIY (also see 'Home Maintenance' above)

Federation of Master Builders

Swindon Council Traders List (Buy with Confidence)

Trustmark

Trading Standards - Buy With Confidence

Chiropody and footcare

Chiropodists, Podiatrists and Footcare Practitioners list - Age UK Wiltshire info list

 

Cleaners and domestic help

AUKW Finding Domestic Help Guide to help you understand what type of help you need and the options available so you can make an informed choice.

If someone has recently been discharged from hospital they may be eligible for the Age UK Bath & North East Somerset Home from Hospital service : Tel: 01225 466135 

Buy with confidence (search for 'Cleaning Services')

HousingCare.org (select 'domestic help' from drop down list)

Yellow Pages

Wiltshire Council Care Services Directory- some care agencies may offer domestic help, see pgs 21-27

Electricians NICEIC register of electricians

Trustmark

Trading Standards - Buy With Confidence

Furniture reuse and home clearance

Local charity shops may take many kinds of items but it is best to ring and check. 

Wiltshire Council bulky item collection is a paid for service for larger items. They also list the Wiltshire furniture reuse charities.

Swindon Council bulky item collection is a paid for service for larger items.

Swindon UpCycle furniture reuse charity

You could list the item on a free-to-list website such as Gumtree or Facebook Marketplace - it may be just what another local person is looking for!

AUKW Home Clearance with Heart service

For disposing or donating disability equipment see our FAQ: I need to donate or sell equipment at home

For any waste clearance ensure they hold a Waste Carrier License.

Gardening

The Gardeners Guild

Trustmark

Trading Standards - Buy With Confidence

Hairdressers - mobile The Hair Council tel: 020 8760 7010 – UK register of hairdressers 

 

Painters and Decorators The Painting and Decorating Association

Trustmark

Trading Standards - Buy With Confidence

Plumbers

Find an APHC Installer

Chartered Institute for Plumbing and Heating (CIPHE)

Federation of Master Builders

Trading Standards - Buy With Confidence

Stopcocks directory of women plumbers

Plumbers (Heating engineers) Find an APHC Installer Check they are Gas Safe registered 

Our Resources

  • Age UK Information Guides and Factsheets

    Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, benefits, dementia, and advice for carers.

    You can find a complete list of guides and factsheets on the Age UK national website.

    Age UK Information Guides and Factsheets 

  • Little Book of Useful Information (Wiltshire)

    This little guide has details of some of the most commonly asked questions about local services and organisations.



    Little Book of Useful Information (PDF, 223 KB)

Your most common enquiries answered!

We provide free, confidential and impartial advice on a wide range of topics and have created some frequently asked questions to cover the things we get asked about most often - from benefits to care and lots in between.

Frequently asked questions

Please help us be there for older people in need

By donating today, you could help us answer more calls to our advice line, provide volunteer support for older people struggling to manage on their own and provide regular friendship calls to people who are desperately lonely.