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Age UK Wolverhampton offers a free confidential information and advice service for people aged 50 and over, their families and carers.

Woman helping man with advice

About the Information & Advice service

Our team of dedicated staff and volunteers provide free, confidential and independent information and advice on a wide range of subjects including:

  • Welfare Benefits
  • Consumer problems and rights
  • Housing options
  • Health
  • Care at home
  • Residential Care
  • Family and personal matters
  • Accessing local services
  • Help with switching utilities (Gas & Electric)

We can help complete forms (e.g. Blue Badge, Housing/Council Tax Benefit etc.), make telephone calls and write letters if needed.

If we are unable to help you, we will put you in touch with someone who can.

Accessing the service

PLEASE NOTE:  The Information & Advice is currently telephone advice only.  All enquiries can be taken by: 

Telephone:  01902 572060 (If voicemail, please leave your details and an I&A Adviser will call you back)


Website:  Contact us

Information Support - Monday to Thursday, 9.30am to 2.30pm                                                                          

Appointments - Disability forms (Attendance Allowance/Personal Independence Payment) are completed remotely by appointment only. 


Free information guides, factsheets and useful contact details

Word of Mouth

Download a copy of our useful Word of Mouth booklet, which is a list of contractors and service providers compiled by Age UK Wolverhampton and Wolverhampton Trading Standards from unsolicited recommendations provided by previously satisfied customers.

Age UK Wolverhampton Information and Advice Quality Marks   

Click here for more information.   

  • I&A Quality Mark

  • Advice Quality Standard

Changes to the Age UK Wolverhampton Information & Advice Service

PLEASE NOTE: Our office is now open, but we are now operating remotely.  The Information & Advice service is currently limited to telephone advice only.  All enquiries can be taken by phone on 01902 572060, email: or website: "Contact Us".  If you telephone us during a busy time, please leave us a message and we will always get back to you as soon as we can.

Information you may find useful