This helpline is available 5 days a week, 10am - 4pm to advise on a range of issues including benefits and money, social and health care, housing and local services.
We have just earned our 'Age UK Information & Advice Quality Assured' accreditation, which means that we:
- provide consistent, relevant and effective advice to clients
- have clear systems and procedures in place to manage the delivery of consistent, good quality information and advice
- we monitor our services and seek feedback from clients and stakeholders