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Please email or call 01225 466135 to find out more or to volunteer.


The Befriending service supports older people across Bath and North East Somerset who feel lonely and isolated.

Age UK Bath & North East Somerset are offering a free confidential service to promote the wellbeing of older people and make later life a fulfilling and enjoyable experience.

The service is free and confidential, with local volunteers visiting or calling regularly to provide companionship and support for as long as it is required.

Demand for the service is high, particularly during the winter months, so it is reserved for those older people who are unable to travel to one of our other social activities such as the Lunch ClubDay Centres or Walking Groups. Unfortunately, we are not able to offer the service to those who have a diagnosis of a significant mental health illness or a diagnosis of dementia. 

How can I be referred to the Befriending Service?

  • Complete and return the form below
  • Call us to refer yourself
  • Ask a health or social work professional to refer you

Click here for information about the service and referral form, or telephone 01225 466135/email

How can I volunteer for the Befriending Service?

We are always looking for volunteers who are friendly, kind and good listeners. All volunteers are security checked, fully trained and supported in their role.

What people say about our service

"I love being an Age UK befriender because you can make such a difference to someone who is feeling lonely and isolated. It's about friendship and knowing they get real benefit from your visits.  I would highly recommend becoming a befriender to anyone and the training that Age UK B&NES provide is excellent." ~ Nichola Linton

Barbara & Nina:


Edith & Patsy: