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Volunteering for our charity retail operation means you will be helping to make the world feel a better place for someone locally.

Sign up to volunteer now


Our charity retail operation raises income which stays in Coventry and Warwickshire to support our free services which aim to:

  • Assist in overcoming loneliness, isolation, stress and anxiety.
  • Maximise income through benefit entitlements.
  • Improve quality of life.

What you will get out of it

  • You can make a real difference to the lives of older people in Coventry and Warwickshire.
  • Become part of a friendly team.
  • Meet new people, both colleagues and the public.

We have a variety of roles within our charity retail operation, from customer facing roles, to merchandising to helping our ecommerce team, we have a role to suit everyone. 

Customer Facing Volunteer

Our Customer Facing Volunteers assist customers and provide excellent customer service. In this role, you will typically be helping out on the tills, shop floor, with Gift Aid and general housekeeping. 

Download the full role description, here.

Behind the Scenes Volunteer

Our Behind the Scenes Volunteers assist in the receiving, sorting, pricing and preparing of stock for sale. The Behind the Scenes volunteers help with things such as sorting and pricing, steaming the clothes, dressmakers and tailors and PAT testers. 

Download the full role description, here. 

Visual Merchandiser Volunteer

Our Visual Merchandisers merchandise stock and ensure the shop looks visually appealing. This can be through things such as dressing our windows, keeping our bookshelves fresh and up-to-date or keeping our clothes looking fashionable. 

Download the full role description, here

Community Volunteer

The role of our Community Volunteers is to assist the shop teams in the smooth running of the shops. Helping to generate vital income for the charity through our network of shops, whilst helping to divert usable items from the waste stream. 

Our Community volunteers assist in supporting our shops access everything they need to operate. 

Download the full role description, here

E-commerce Volunteer (Leamington ONLY)

As part of our E-commerce team, you will help to support the development of our E-commerce platforms, generating maximum income for the charity through online sales. 

Please note, this opportunity is available in Leamington Spa ONLY. 

Download the full role description, here