Training: Full training and ongoing support are provided.
Travel expenses: Age UK Croydon reimburses out-of-pocket expenses.
Locations and day/times:
Across different areas within the borough of Croydon. This is an ‘as and when required’ volunteer role. Contact will be made with volunteer when services are required.
The Role:
Our PIC service provides critical links between health and social care services and wider community support networks, helping people feel more in control of their own health and wellbeing. Our PICs work with clients for a defined amount of time in a person-centred way to help identify what is important to them and to set goals to improve their health, wellbeing, and independence.
What will I be doing?
You will visit a client in their home and help them to access technology.
You will be setting up new devices and connecting them to the internet.
You will be helping clients to use digital tools and technology such as Zoom, to connect to classes, activities, and support sessions.
You will show clients how to use online video calling.
Personal qualities and skills needed:
Good listening and communication skills and can give instructions clearly.
You do not need to be a tech professional, but you will be comfortable with different tech products – laptops, phones (Android & Apple) and/or tablets (training manual will be provided, with screenshots of different devices).
You will have the ability to maintain professional boundaries and adhere to Age UK Croydon’s policies and procedures, including Confidentiality and Safeguarding
In return, you will:
Join a friendly team and be supported in your role.
Empower Clients and make a positive difference to their lives.
Have an induction and training relevant to your role.
