Personal Safety Project (Falls Prevention)

Please note, this service is not available outside Age UK Croydon - Head Office's catchment area.

Email: personalsafetyproject@ageukcroydon.org.uk
Telephone: 02086 860066

At Age UK Croydon, our Personal Safety Project supports older people who have experienced a fall, are concerned about falling, or may be at risk of falling at home. We work with individuals to identify potential hazards, provide practical advice on reducing risks, and help create a safer living environment.

Our aim is to promote confidence, independence, and wellbeing, enabling older people to remain safe and secure in their own homes.

What is the Personal Safety Project?

The Personal Safety Project (PSP) is a free service designed to help older people stay safe and independent in their own homes. We support individuals who have experienced a fall, have a fear of falling, or may be at risk of falling by identifying hazards and providing practical advice to reduce risks.

As part of the service, we carry out a comprehensive home risk assessment to identify potential causes of falls in and around the home and recommend measures to improve safety and wellbeing.

The service is available to residents aged 50 and over who live in the London Borough of Croydon.

We accept referrals from Age UK Croydon services, GP surgeries, Carers Support organisations, the Alzheimer’s Society, health visitors, social services, occupational therapists, sheltered housing officers, and other health and social care professionals. We also welcome self-referrals, as well as referrals from relatives, friends, and neighbours.

Who is Eligible?
You can access the service if you:
• Are aged 50 or over
• Live in the London Borough of Croydon
• Are registered with a Croydon GP
• Have experienced a fall, are concerned about falling, or are at risk of falling

Our aim is to help older residents maintain their independence, improve their wellbeing, and feel safer in their homes.

How PSP can help you

The Personal Safety Project provides practical support to help you stay safe, confident, and independent at home. This support may include:

• Home Safety Improvements
Following a home risk assessment, we can recommend and arrange minor adaptations and equipment to improve safety. This may include grab rails, walking aids, bathroom aids/adaptations, and other mobility equipment, which can be provided and fitted free of charge where appropriate.

• Access to Specialist Support
As part of the NHS Croydon Integrated Falls Team, we can refer you to a range of specialist services when needed, including occupational therapy and domiciliary physiotherapy assessments for people with more complex needs.

• Ongoing Support and Follow-up
We provide up to six weeks of follow-up support to monitor progress, help reduce the risk of further falls, and ensure that any recommended aids and adaptations have been fitted and are meeting your needs.

Get in touch

If you would like further information about the Personal Safety Project or wish to submit a referral form, please complete the form available on our website or get in touch with our team:
Telephone: 020 8686 0066
Email: personalsafetyproject@ageukcroydon.org.uk

Our team is available to deliver talks and presentations on falls prevention and home safety to local community groups and organisations, including lunch clubs, day centres, neighbourhood care groups, churches, and other community settings.
To find out more or to arrange a talk, please contact us using the details above.