Skip to accessibility page
Close window
Display options

Set the appearance of this website so you can read it more easily

Text size



Befriending service to close

09 October 2017

Charity’s volunteer-led friendship service to end

Age Cymru Swansea Bay’s Befriending Service will close later this year.Helping hands image


Previously funded through the Local Authority’s Supporting People Grant, the service has supported thousands of lonely and isolated older people across Swansea for over 15 years. Unfortunately, funding for the service ceased in April 2017.


The Befriending Service matched older people who were experiencing isolation and loneliness with a Volunteer Befriender, who would visit them on a regular basis. 


Nicola Russell-Brooks, Chief Executive of Age Cymru Swansea Bay, said:


“We are very sad to lose such a fantastic and well-used service. We have fought hard to prevent it from closing but we simply cannot find funding for it. 

We have spoken to our clients and have offered them other support, but we know that there are lots of people out there that may be worried about the loss of this service. We’re continuing to offer advice and information to local people who might be facing extended periods of isolation. 

Over the many years the service has been running we’ve had some great success stories and really made a difference to the lives of older people in the local area.”


The project has stopped taking referrals and will formally close on 31st December, 2017


Clients and those waiting for Befriending volunteers have been referred on to the Royal Voluntary Service Befriending scheme and Age UK Call In Time Telephone Befriending.