Christmas opening hours
Published on 17 December 2025 10:27 AM
Our office is closed from 11am on 23rd December 2025 and reopens at 9:30am on Monday 5th January 2026.
If you need support during this time, please use one of the alternative numbers listed below:
Derby City Council
You can telephone 01332 640000 between Monday to Friday from 9am to 5pm
Emergency
It operates Monday to Friday from 5pm to 9am and 24 hours per day at weekends and bank holidays.
Telephone: 01332 956606
Derbyshire County Council
Telephone: 01629 533190
Emergency
Operates Monday to Friday from 5pm to 9am and 24 hours per day at weekends and on bank holidays.
Telephone: 01629 532600
8am – 7pm, 365 days per year
0800 6781 602
Wishing you a Merry Christmas and a Happy New Year.