Handyperson

JOB DETAILS

Job Title

Handyperson

Salary

Between £25,400 and £28,291 depending on meeting certain person specification criteria e.g., driving licence

Hours

35hrs per week (Flexible working, including part-time,  will be considered)

Place Of Work

Across East London

JOB DESCRIPTION

Job purpose

The purpose of the job is to help older people live in a safe environment so that they can remain living independently for as long as possible. Your role is to provide a reliable, friendly handyperson service with an emphasis on home maintenance. You will undertake minor tasks including: plumbing repairs, unblocking sinks, putting up shelves, installing grab rails, changing light fittings, small areas of grouting, fitting window locks and bolts, and moving and assembling small items of furniture.

Key tasks

Working as part of our handyperson team you will deliver kind and friendly person-centred services to diverse communities across east London and Essex. You will work with people referred by our community partners, our hospital discharge teams, and wider AUKEL colleagues to help older people remain safe in their homes.

You will:

·       Conduct home safety checks advising on adaptations, crime safety devices and fitting as required.

·       Conduct the following home repairs and maintenance work for older people and/or their carers across east London:

o   Carpentry.

o   Minor plumbing e.g., fitting washing machine into existing pipework.

o   Minor electrical work e.g., installing overhead light fitting.

o   Installation of security devices and smoke alarms.

o   Assembly of flat-pack furniture.

o   Install key safes.

o   Install curtain poles and window blinds.

o   Fitting installations to instructions from Occupational Therapists e.g., fitting grab rails, banister rails, raised toilet seats, telephone extensions, fixing commodes to the floor, fixing down loose floor covering, fixing key safes.

o   Relocation of furniture for set-up of micro-environments.

o   Draft proofing.

o   Ensure that the customer’s home is left clean and tidy on completion removing waste and debris.

·       Notice whether the customer has additional needs that our wider team, or partners can support with, and refer/signpost as needed. For example for benefit checks, energy advice, carers support.

Miscellaneous

·       To ensure that Company vans and cars are in a roadworthy condition by carrying out weekly safety checks and ensuring current MOT is in place. If there are any concerns to report this with immediate effect to the Home & Care Services Manager.

·       To keep tools and equipment in a clean, safe working order meeting health & safety requirements.

·       To promote AUKEL handyperson services at events across east London.

·       To deliver food packages (and other emergency packages) when required across east London.

·       To work closely and support AUKEL volunteers and/or work placement by providing basic on the job training skills.

Administration

·       To keep detailed records of jobs completed e.g., time taken, materials used, cost using basic office systems e.g., word, excel – training provided.

·       To ensure that Call Round app procedures for arrival and departure at customers’ homes are adhered to.

·       To keep accurate records of donations.

Quality

Services provided in accordance with Foundations Quality Mark – Handyperson.

Liaison

·       Close working with AUKEL hospital discharge support services across Bart’s Health NHS Trust and Homerton Healthcare NHS Foundation Trust.

General

·       To meet regularly with the Home & Care Services Manager for support, supervision, and appraisal.

·       To attend team and staff meetings, (and other meetings) as required.

·       To undertake annual training required to fulfil the role and responsibilities.

·       To undertake any other duties within the competence of the post holder, as required, for the continued smooth running of AUKEL handyperson service.

·       To perform the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Suicide Awareness, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

Functional Links

·       The role is supervised by the Senior Handyperson.

·       The post holder reports to the Home & Care Services Manager.

·       Close working with Hospital Discharge Project Co-Ordinators: Royal London Hospital, Newham Hospital, Homerton Hospital and Whipps Cross Hospital.

·       Close working with local voluntary sector partners across east London.

·       Close working with Facilities Manager. 

Person Specification

Experience 

Essential

 ·      Experience of delivering low-level home maintenance including minor plumbing, electrical and carpentry tasks.

·      Experience with and ability to use industry standard equipment including saws and drills. 

Desirable

 Experience of providing services within a domestic environment.

Skills/Attributes

Essential 

·      Excellent people skills.

·      Punctual and dependable.

·      Excellent verbal and written communication.

·      Good planning and organisational skills

·      Ability to work independently and as part of a team.

·      Ability to prioritise and manage time and resources in a competent manner.

·      Ability to carry out dynamic risk assessments

·      Good manual dexterity is essential.

·      To be able to work accurately and efficiently.

·      Flexibility in response to individual needs.

·      Can demonstrate AUKEL values (accountable , kind, flexible, inclusive, collaborative) in the way the service is delivered.

·      Full driving licence. If using own transport, essential car allowance will be paid. 

Desirable

 ·      Ability or willingness to support apprentices and/or return to work adults.

·      Ability to speak a community language.

Knowledge & Understanding

Essential

·      Understanding of confidentiality policy and practice.

·      Understanding of the impact of discrimination and disadvantage on the lives of people.

·      An awareness of and sensitivity to the needs of older people and their carers.

Awareness of health and       safety issues, risk assessment, COSHH, RIDDOR etc

Additional Requirements

·      This post is subject to the relevant check through the Disclosure & Barring Service (DBS).

·      Ability to travel across east London and south Essex.

·      Flexibility in working hours to meet organisational needs.