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Policies and Guidelines

Absence Policy

Adverse Weather and Travel Disruptions Policy

Charging for Services Policy

Complaints Policy

Confidentiality Policy

Conflicts of Interest Policy

Consulting Older People Policy

Data Protection Policy

DBS Policy

Environment Policy

Equal Opportunities Policy

Ethical Policy

Expenses Policy

Handling Clients' Money and Managing their Financial Affairs Policy

Harassment Policy

Health and Safety Policy

Managing Allegations Policy

Medication Policy

Offers of Gifts and Legacies Policy

Quality Assurance Policy

Redundancy Policy

Safeguarding Policy

Safer Staff Recruitment Policy

Service Standards Policy

Shared Parental Leave Policy

Social Media Policy

Staff Development Policy

Volunteer Policy

Volunteering Age UK Exeter Employees Policy

Volunteering Resolving Problems and Concerns Policy

Whistleblowing Policy

Home Visits and Lone Working Guidelines

Responding to Complaints from Service Users Guideline