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'Financially Age UK Exeter has made a big difference to me; they've helped me live a better life and so improved my health - I don't have to worry about money so much'

Our Information and Advice team answer over 2,000 enquiries a year on a variety of topics and can give you confidential and impartial advice on welfare benefits, health and social care and housing.

Our Information and Advice Manager, Sharon, is supported by a dedicated group of volunteers who are here to help older people of state pension age and above and their carers - by email, by phone and in person, at our Cowick Street centre. 

Home visits can be made available if your query cannot be dealt with over the telephone and you are unable to call into the Cowick Street Centre.

If you are seeking advice about working age benefits for example Employment Support Allowance and Universal Credit please contact our partners at Citizens Advice Exeter

Age UK also produces many very useful information guides and factsheets on a range of topics including energy saving, lasting power of attorney and wills, care homes, TV licences and just about every other issue that affects older people.

These specialist information sheets are available free of charge to anyone who requests them. Click here to access factsheets on the national Age UK website

Contact our Information and Advice service

Address: Age UK Exeter, 138 Cowick Street, Exeter, Devon EX4 1HS

Opening hours: Tuesday to Thursday, 10.00 a.m. - 1.00 p.m. by appointment. Closed Mondays and Fridays.

To contact our Information and Advice team ring 01392 455614. If we are busy your call will be taken by the Age UK Advice line.