Here's how you can get in touch with Age UK Gateshead.
Our main office:
House On The Hill
Phone number: 0191 477 3559
Our other locations
Low Fell charity shop
469 Durham Road
0191 491 4221
Your right to complain about Age UK Gateshead's services
Everyone has a right to expect good quality services from Age UK Gateshead and for things to be put right if they go wrong.
We have a robust “Comments, Compliments and Complaints” policy and as an organisation, we welcome feedback and look upon this as an opportunity to learn, adapt, improve and provide better services.
Equally, if you were delighted with the service, positive feedback is also very welcome, as are any general comments.
All complaints are dealt with in confidence, and will not result in services being reduced or withdrawn as a result of a complaint. Take a look at the leaflet below for further information.