Information and Advice

Dear all,

It comes with a heavy heart to announce that Age UK Herne Bay & Whitstable has had to make the very difficult decision to no longer provide our Information & Advice (I&A) service. This decision has been made after careful consideration of a number of factors. We recognise the value that I&A has provided to older people, families, and professionals across the community, and we want to express our sincere thanks to everyone who has worked with us, referred into the service, or supported its delivery over the years.

Although we will no longer be providing I&A directly, we remain committed to ensuring that people continue to access the support they need. Our teams will continue to assist by signposting and referring individuals to trusted organisations who specialise in advice and guidance. We appreciate your understanding and continued partnership as we navigate this transition. If you have any questions or require further information, please contact us.

Yours sincerely,
The Board of Trustees