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  • Location: Axida House
  • Price: Free
Call 01482 324644 for more info

Axida House
350 Preston Road
East Riding of Yorkshire
United Kingdom

***We are currently not accepting HV befriending referrals due to limited volunteer availability.***

***Telephone and Penpal Befriender referrals are still open***

***Please check the website to see when Home visiting referrals are back open***

The Befriending service aims to reduce loneliness for people aged 50 or over, by providing regular contact at a time which is convenient to the person.

This service relies upon volunteer availability due to this we cannot give an exact time as to when a client will be matched with a volunteer.

Telephone Befriending Service

The Telephone Befriending service aims to reduce loneliness for people aged 50 or over, by providing a regular telephone call at a time which is convenient to the person. The regular telephone call allows the person to enjoy general conversation on subjects that interest them. The telephone calls are made from Age UK Hull by Telephone Befriending Volunteers. Each Volunteer receives training on telephone befriending and listening skills.

Home Visiting Befriending Service

The Home Visiting Befriending Service is a project that takes place within Hull and the East Riding offering face to face support to older individuals who are housebound in the comfort of their own home. Our trained volunteers are matched to the service user and provide regular friendship visits with the aim of reducing the feelings of social isolation and loneliness. Please note if you would like to refer someone to the Home Befriending Service you need to complete BOTH forms below.

Penpal Befriending

Penpal Befriending is now available across Hull & East Yorkshire to match older members of our community with pen friends who have common interests or simply share that feeling of excitement when a handwritten letter is posted through the door! We are currently looking for older people to join Penpal Befriending as well as volunteers who would like to write back. If you are feeling lonely or perhaps just love to chat and meet new people, then this service may be a great opportunity for you. Letters will be sent monthly into the Age UK Hull office and we will act as the go-between. Writing sets are also available for those who may need them.

For more information:

We are open Monday to Friday 9.00am to 4.00 pm

If we are not able to take your call you can leave a voicemail and one of the team will call you back.

Download Befriending Form Below

Download Home Assessment Form Below