Current Opportunities
Case Worker – Navigation
Reference: NAV0926
Location: London Borough of Islington
Working Hours: 37.5 hours - 5 days per week
Salary: £34,107 per annum
Benefits: 30 days annual leave per financial year, 6% Pension Contribution, Employee Assistance Programme. Hybrid Working (2 days working from home)
Contract: Fixed Term for 12 months with a view to extending
About the role
Case Work-Navigators undertake an exciting role providing the link between formal health and social care and wider community forms of support. You will have the opportunity to work with clients aged 16 years of age and above, helping to identify ways to improve health, sustain wellbeing and quality of daily living.
You will get to know what sort of services and activities best suit people’s needs using a personalised approach. Researching, planning and mapping how a person connects to the service that’s right for them. Play a proactive and key role within primary and acute care and in multi-disciplinary settings, coordinate between these services to achieve positive outcomes for people.
You will enjoy working in a multi-disciplinary way, using your initiative and creativity to contribute to the further integration of wellbeing with formal health and social care services.
About you
You will have previous experience of case working in similar or related setting and working in a personalised way. Have a good understanding of the principles of social prescribing and applying them to people who may have complex situations or circumstances, able to case manage and assess an individuals’ suitability, using a strengths-based approach, to care and support.
You will be ambitious and eager to look at creative ways of supporting people with complex physical, mental health or social issues to regain confidence and feelings of wellbeing. You will be committed to delivering a high-quality service and to achieving the best outcomes for individuals and for the organisation.
You will have the ability to work with internal and external colleagues and teams in a positive and collaborative way, whilst ensuring safety, confidentiality, and professionalism in carrying out service activities.
Deadline for applications: 28th September 2026
Interviews will be held on: Wednesday 21st October 2026
Age UK Islington recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
To Apply
Please download and complete the Application Form [see your downloads folder] stating how you meet the requirements for this position by addressing the Person Specification and send completed applications to: MODwyer@ageukislington.org.uk
Please also send the Equal Opportunities Monitoring and Criminal Convictions Declaration forms [see your downloads folder for these word documents] to MODwyer@ageukislington.org.uk.
This role is subject to an Enhanced DBS check with Adult and Child Barring.
Age UK Islington recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
Case Worker – Carers Hub
Ref: CW-C09.26
Full-time, fixed-term/temporary 12-month contract
37.5 hours per week
Salary/benefits: £34,107 pa inclusive; access to pension scheme
Hybrid Working: Office-based with 2 day per week working from home
Holiday: 30 days, plus bank holidays
Reports to: Team Leader – Islington Carers Hub
Closing Date: 2nd October 2026
Interviews: Week commencing 5th October 2026
Age UK Islington is seeking a highly experienced, motivated, and compassionate Carers Caseworker to join our Islington Carers Hub service.
Working as part of a dedicated and supportive team, you will empower carers to feel recognised, valued and supported throughout their caring journey.
As a Carers Casework you will be providing unpaid carers with support, a confidential listening ear and one-to-one information and advice. This will include carrying out carers assessments and creating individual support plans, tailored to each carer's needs.
You will also develop excellent working relationships with partner organisations, to raise awareness of carers’ rights and needs. You need to be empathetic but also be very organised, great at administration and have excellent IT skills. We are keen to attract former carers to join our team.
Our team is currently working on a hybrid basis, offering the opportunity to work from home and our offices in Islington.
As a Carers Caseworker, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure unpaid carers receive accurate information, practical assistance and tailored support to access their support needs.
This is a rewarding opportunity to make a real difference to the lives of unpaid carers, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.
Direct Support to Carers
- Deliver carer assessments in line with the Care Act 2014 and develop personalised support plans
- Support carers with applications for Carers Direct Payments where eligible
- Provide information, advice and guidance on carers' rights, welfare benefits, housing and local services
- Offer emotional support to carers facing complex challenges
- Liaise with local authorities, NHS providers and voluntary sector organisations to coordinate effective support
- Manage referrals and ensure appropriate follow-up action is taken
To Apply
Please download and complete the Application Form [see your downloads folder] stating how you meet the requirements for this position by addressing the Person Specification and send completed applications to: IBahriyeli@ageukislington.org.uk
Please also send the Equal Opportunities Monitoring and Criminal Convictions Declaration forms [see your downloads folder for these word documents] to IBahriyeli@ageukislington.org.uk.
This role is subject to an Enhanced DBS check with Adult and Child Barring.
Age UK Islington recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.