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Update on Services during Covid-19 Pandemic

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Published on 04 July 2022 11:00 PM

The older people of Southwark and Lewisham have been affected hugely by the Covid19 pandemic, including coping with illness and bereavement, as well as increased social-isolation, anxiety and challenges in accessing food etc. Age UK Lewisham and Southwark has worked with our local partners to provide a wide range of support and we have been very proud of our communities and older people and carers for the way we have come together to support each other in the face of these incredibly difficult times with courage, good humour and a generous spirit.

Since the start of the Covid pandemic, Age UK Lewisham and Southwark has been in touch with thousands of older people in our boroughs, directly delivered over 15,000 freshly cooked meals, expanded our shopping services, produced and distributed Activity Packs to keep older people busy and engaged, and distributed smartphones and tablets with data to enable people to stay connected with their friends, families and colleagues at Age UK. Our Handyperson service and Information and Advice service have continued to work throughout the pandemic and we are delighted to say that our day centres are open and our services are all offering face-to-face support once again (following social distance guidance etc., to keep everyone safe).

Our Ageing Well Southwark and Community Connections Lewisham services continue to support many thousands of people to find local services and make vital connections with the community. Please keep a look out here for further updates about changes to our services and new ways that we may be able to offer help – and do look at the Community Board on this website to see the impact of some of our work.

Age UK Lewisham and Southwark will be pleased to talk to any older person who wants information about Covid vaccinations and can help you to find a local vaccination centre, or to help you ask for a home-vaccination if you are housebound. For more information on the vaccination programme locally, please see local updates from the NHS at:


In Lewisham our primary focus is on our Community Connections Lewisham partnership, through which we connect people to the local community and services that can help with health and wellbeing. The service offers ‘signposting’, referrals and personalised planning. For more information call us on 0330 058 3464 or see where you will find referral forms and more information about the Covid-specific support available. Click here to go to our COVID information page and access the range of support available in Lewisham from the Council, foodbanks and other partners.



In Southwark much of our work is centred around the Ageing Well Southwark partnership. This service connects older people with the range of support and community available to them in Southwark, including through signposting’, referrals and personalised planning. For more information call us on 0207 525 3324 or see where you can find referral forms and more information about local services.

In Southwark, Covid support from the Council, foodbanks and other partners is arranged by the Southwark Community Support Alliance. For more information please email, call 020 7525 5000 or see


From 1 June 2023, please contact us on 0207 358 4077 if you need support.  

If you want to donate items to a local food bank, find your nearest food bank & what they need here

If you want to donate to Age UK Lewisham and Southwark to enable us to support more local people please see our Just Giving page here 

Age UK Coronavirus Guidance

If you would like more information, please see Age UK's Coronavirus Guidance.