Update on Services during Covid-19 Pandemic
Published on 25 March 2020 01:50 PM
Age UK Lewisham and Southwark is continuing to support our communities. We are working in close partnership with a range of voluntary and statutory organisations to support vulnerable older people in our boroughs. However, we are restricting all our face-to-face activities in line with the latest government guidance. Please keep a look out here for further updates about changes to our services and new ways that we may be able to offer help.
In Lewisham we are working with a partnership of local groups including Voluntary Services Lewisham, Lewisham Council and RGTB’s “Lewisham Local” programme to provide a comprehensive support service to help vulnerable people to cope with the Covid-19 outbreak.
If you need advice in Lewisham, please ring Advice Line: 0800 231 5453.
In Southwark we are focusing on supporting our existing service users and are not currently taking on any new clients for support services – except for the Handyperson service and advice relating to benefits and housing emergencies for older people (see below for details). We hope to announce new support services soon.
Handyperson– we will only be taking bookings for priority jobs in Southwark:
To request this service please ring 020 7358 4077.
If you are on older person in Southwark with a query relating to benefits emergencies or housing repair/utility emergencies please ring us on 020 7358 4077. We will take your details and an advisor will call you back.
For all other advice queries in Southwark please contact:
Southwark Community Hub – one-stop support during the COVID-19 (Coronavirus) crisis
Southwark Council, the local NHS and GP surgeries, charities and community and volunteer groups have come together to reach more people and make sure that everyone in the community has one-stop access to the right support during this difficult time.
Southwark Community Hub is available to anyone in Southwark and provides a place to go to where you can email or chat to someone to get advice and support on a range of issues like:
Please contact the Community Hub at firstname.lastname@example.org or call 020 7525 5000 if you would like to chat to someone about your concerns.
The Hub is hosted by Southwark Council and is a joint initiative with local charities, the local NHS and GP surgeries to provide residents with all the important information in one place. Once you have contacted the Hub you may be referred to the voluntary and community sector or NHS, depending on your need.
If you want to find out information about local services and how these are affected by the coronavirus epidemic please look at the council or service website. Some useful websites are below.
As a community, the situation we are facing is unprecedented and therefore requires us all to work together differently in these exceptional times. We are proud to be working closely together as local charities, the council, the NHS and GP surgeries to join up efforts and to ensure the most vulnerable people in our community are supported and protected. We want you to know that we’ve got your back, and, we will keep doing everything we can across our different organisations to support and protect Southwark’s communities.
If you have other medical needs, look at your GP surgery’s website or call your GP. GP surgeries are open for business as usual and although there are more video and telephone consultations, GPs are still there to provide advice and guidance on non-corona virus health issues such as cancer diagnosis or long term health condition management; provide ante natal and post-natal health advice; immunise children and the other things you should visit your GP for.
If you want to donate items to a local food bank, find your nearest food bank & what they need here
If you want to donate to Age UK Lewisham and Southwark to enable us to support more local people please see our Just Giving page here
Age UK Coronavirus Guidance
If you would like more information, please see Age UK's Coronavirus Guidance.