Information and Advice

Age UK Lincoln & South Lincolnshire offers a free and confidential information and advice service for older people, their families and carers.

Between 2017 and 2019 we helped local people to claim previously unclaimed benefits worth almost £1.9 million pounds allowing people to be more independent, have more disposable income and live more comfortably.

How to access the service

You can access our information and advice service in a number of ways:

By phone: 03455 564144
By email: info@ageuklsl.org.uk
At our office: Book an appointment or drop-in to our offices located in Lincoln.

Opening times:

Call or pop in to Park Street to make an appointment with one of the team between 9am and 3pm Monday to Friday.

Drop-ins are available if we have a team member available to see you.

Our advisers are trained to help with:

• Access to social care - Support finding a care home, processing social care, completing an assessment  of need, assessing funding criteria for care and support.
• Housing options, help and support - Information on how to live independently in your home, access to aids and adaptations to help you remain independent at home
• Your income - Including a free benefit check and help with applying for pension age welfare benefits
• Legal issues - Information guides and factsheets on making a Will, Power of Attorney, and how to deal with an estate
• Information and fact sheets - We can provide information and fact sheets on legal matters including power of attorneym making a will and how to deal with an estate