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The Prosper team for Age UK Mid Mersey, Age UK Bradford, Age UK Leeds and Age UK Wakefield

What is prosper?

A free service, designed to support over 65s by by improving health, wellbeing and independence, as well as signposting to local health, social care, voluntary and community organisations.

Where does the project run?

Age UK Mid Mersey is currently supporting people in Warrington and St Helens but other Age UK local partners are supporting people across Leeds, Bradford and Wakefield.

How does prosper support people?

The project is tailored to each individual. A Personal Independence Coordinator (PIC) visits the service-user, together they develop a plan to achieve the service-user's goals.

Some examples include:

  • Accompanying the individual to appointments until they feel comfortable to go alone, improving their confidence and independence.
  • Connecting the individual with befrienders and/or community groups, decreasing social isolation.
  • Helping with blue badge applications and providing digital support, improving connection and independence.
  • Reviewing income, supporting with benefit claims and supporting with gas to electricity switches, improving financial security.
  • Arranging safety/fire checks, repairs and adaptations in the home, ensuring the home is safe.
  • Obtaining information and advice on diet and exercise, and ensuring the individual has the medication they need, allowing them to maintain/improve their health.
  • Supporting with keeping warm in winter, ensuring their well-ness.
  • Providing support where possible to the individual, their family and carers.

The PIC will chat with the individual in their home to find out how they can support them. The project is optional and individuals can choose not to receive the support. If the support is accepted the PIC will work collaboratively with the individual, their GP practice and other services/individuals to achieve the service-user's goals.

How long does the service last for?

It depends on how much support is needed, but usually it lasts for 12 weeks. During this time the PIC may link the individual with volunteers or local groups in their area, which can continue to provide support beyond the 12 weeks. 

Will the PIC have access to the service-user's GP record?

GPs will only pass on contact details to enable the PIC to get in touch with the service-user. If they decide they would like to receive the service, the PIC will ask for consent to look at medical records so that they can better support the service-user.

Who can access this service?

This service is available by GP referral only. The individual must be over 65 and referred through local medical centres in either Warrington or St Helens.

More information

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