Information & Advice Service
Age UK Southampton offers free and comprehensive information on a wide range of subjects affecting older people - from Pension Credit to care packages.
We can help you identify the problem, explain the choices available and help you decide what you want to do. We may be able to provide individual support if you need further help to resolve the problem.
We are members of 'Advice in Southampton' - a working partnership of the key advice agencies within the city who have joined forces to improve services and create additional capacity.
How we deliver the service
- Telephone advice
- Email advice
- Face to face appointments
- Information guides and factsheets
- Home visits for certain benefit forms such as Attendance Allowance, where we are not able to support in another way
To contact us please view our Contact Us page
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Money and Benefits Our team are able to advise whether you might be entitled to specific benefits, claim specific allowancess and help with pension queries as you reach later life. |
Future Planning Our team is here to help you access the services you need for later life. We can help explain issues surrounding residential and non-residential care through to power of attorney, wills and retirement. We are not able to provide financial advice. |
Housing Options Understanding your options when it comes to moving can reduce stress of a difficult situation. Our team can help you with identifying options to consider. Alternatively, if you're looking for support with staying independent in your home, we can explore options for getting equipment or finding a trader.
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Social Activities Socialising is an important element of later life but can often become difficult due to mobility or knowing what's available. Our team can help direct you to activities near to you and to organisations that can provide appropriate support. |
Resources
Free Age UK leaflets are available for you to take away that provides key contact numbers for organisations associated with matters relating to social activity. We also have a selection of additional local flyers and leaflets that will help you to get support within the city.
Free booklets and online information
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Read our info guides
Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.
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Find Local Trades and Services
We collate information on local Trades and Services to help you understand what is available in your area.
Your most common enquiries answered!
We provide free, confidential and impartial advice on a wide range of topics and have created some frequently asked questions to cover the things we get asked about most often - from benefits to care and lots in between.
Our Quality Standards
Our Information & Advice service has achieved the national Advice Quality Standard and been assessed as meeting the benchmarks of the Age UK Information & Advice Quality Programme. This ensures we comply with recognised Advice Sector standards of practice and means our information and advice is accurate and high quality.
