Work for us

Thank you for your interest in working for Age UK Westminster

Age UK Westminster is an equal opportunity employer and does not discriminate, either directly or indirectly, on the grounds of race, colour, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age or disability.

Digital Inclusion Support Worker (Pilot Project – 3 Months)

Role Purpose 

Age UK Westminster is seeking flexible Digital Inclusion Support Workers to support older residents in developing digital skills and confidence. This 3-month pilot programme will focus on helping older people access online services, use devices confidently, and explore new technologies, including AI tools.

We are particularly seeking applicants who speak Arabic, Somali, or Bengali, alongside English.

Who you are:

Essential 

• Fluent in Arabic, Somali, or Bengali, plus English
• Good digital skills (smartphones, tablets, email, online services)
• Ability to deliver basic AI-related guidance
• Friendly, patient, and approachable manner
• Strong listening and communication skills
• Ability to explain things simply and clearly
• Basic IT skills (email, forms, devices)
• Reliability and ability to work independently
• Immediate availability

Desirable 

• Experience supporting older people
• Previous experience running workshops or group sessions
• Familiarity with community hubs and outreach programmes
• Understanding of community needs in Westminster

Support provided

• Full induction and role-specific training
• Safeguarding and MECC (Making Every Contact Count) training
• Guidance on delivering AI workshops and using equipment
• Regular supervision and peer support
• Reimbursement of agreed expenses
• A supportive team environment
• DBS check (provided at no cost)

Download job pack for more information and instructions for applying