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Age UK Westminster relies on volunteers to help us offer vital services in the local community. Would you like to lend a hand?

Our volunteers make a unique contribution to the life of older people in the City of Westminster by providing a wide range of services and support; there is little that cannot be achieved through shared enthusiasm, creativity, a diversity of skills and range of experience.

We welcome those of all ages and backgrounds who would like to make time for older people in Westminster. Please see below for all our current volunteering opportunities. Contact us to find out more

Thanks to funding from the City Bridge Trust, we can offer tailored volunteering opportunities for those who are 65+ as part of our Give and receive project.

Age UK Westminster Volunteer Newsletter 

Welcome to the latest volunteers' newsletter.

Our newsletter contains details of volunteering opportunities, support for our volunteers and much more.

AUKW Volunteers Newsletter August 2021

Volunteering information/Q&A Session

Want to find out more about our volunteering opportunities? Then, join our monthly virtual Information Session.We run a virtual volunteering information session every first Tuesday of the month, from 11am-12pm. The session provides an opportunity for anyone considering volunteering with Age UK Westminster to join us via Zoom and find out more about how you can get involved.To join one of the sessions, please book your space using this Eventbrite link

Age UK Westminster COVID-19 Lockdown Loneliness Campaign


Volunteering Opportunities with Age UK Westminster

What is volunteering at Age UK Westminster

Read about volunteering opportunities at Age UK Westminster and what's involved in volunteering with us.

Read our leaflet

Marketing and Communications Internship Placement

Role Overview:

  • Drafting and creating posts for Twitter, Facebook, LinkedIn and Instagram
  • Curating content in line with Age UK Westminster’s ethos and sharing suitable partner content
  • Using analytics to strengthen the marketing strategy
  • Supporting with preparing content for our website and the newsletter if needed
  • Some light research or design work, according to your skills
  • Supporting at any virtual or in-person events if possible

Find out more

Dementia Support Volunteer

Role Overview:

  • Helping the project leads to set up the venue and session activities on-site before the sessions begin.
  • Welcoming clients to the session; providing a friendly smile as people arrive and chatting with clients and their carers.
  • Observing sessions, feeding back to both project leads and securing recording the
  • Liaising with carers to note any changes in participants after the sessions.
  • Helping to gather quantitative feedback as part of the programme evaluation.
  • Helping to compile the final case study reports based on observations and feedback.

Find out more

Telephone Enquiries and Signposting Volunteer

Role Overview:

  • Acting as the first point of contact for the office and responding to enquiries from callers
  • Providing information about AUKW services and signposting callers to other relevant agencies
  • Logging all telephone enquiries on to AUKW CRM database
  • Ensuring that messages are passed on to relevant staff members promptly and as appropriate 
  • Ensuring that voice messages that are left on the phone the previous day are actioned promptly
  • Booking appointment for service users who wish to have face-to-face meetings with the I&A team
  • Assisting with any other general admin tasks as required

Find out more

Digital Support Volunteer

Role Overview:

  • To provide face-to-face, telephone and online digital skill training to older residents in Westminster.
  • To provide personalised training and support to older people wishing to learn how use digital technology.
  • to enable an older person to acquire the knowledge and confidence they need in using digital technology as part of their day-to-day life.
  • To help clients to understand the benefits of being able to use the internet for both practical and social purpose.

Find out more

Telafriend Volunteers

AUKW is committed to tackling loneliness and isolation amongst older residents of Westminster.

If you are aged 18 and over, enjoy talking on the phone and would like to build friendships with older people, then our Telafriend Volunteer role would be ideal for you.

More about Telafriend Volunteers

Shopping Service and Food Parcel Delivery Volunteer

We are keen to hear from local volunteers who can to spare a couple of hours a week or so to support our new shopping/food parcel delivery service that we are now providing to many of our vulnerable clients across Westminster.


Help with food deliveries

Other volunteer opportunities

  • General office duties
  • Project Admin for Debt Intervention
  • Community Events/Fundraising
  • Social Media/Marketing & Website
  • Company Secretary

Are you aged 65+ and looking to volunteer?

Age UK Westminster offers a variety of volunteering opportunities catering to individual's differing skills and abilities:

To find out more download the leaflet below

Are you aged 65+ and looking to volunteer? (PDF, 837 KB)


Volunteering as a route to getting back into work.

Thinking about getting back into work?

Volunteering is a great way to improve your CV and give your confidence a boost if you're thinking of getting back into work. With support of an amazing team and rewarding, local opportunities ... what have you got to lose?

Charity shop volunteers

If your retail trained or wish to gain experience of working in a retail environment and are interested in volunteering with our Charity Shop, please talk to one of our staff in the shops.

Who can volunteer?

Volunteering is open to almost everyone with a wide variety of roles being availble. (See "Is there and age limit to volunteering?" below)

Contact us to find out more.

How much time do I need to give?

It depends upon the role that you are interested in but generally volunteers have a choice of days and can commit as many hours as they wish from a minimum of one hour per week.

Is there and age limit to volunteering?

Volunteers must be aged over 18 and there is no upper age limit, other than for drivers.

Are there any other restrictions?

All volunteers are DBS checked.

Volunteering leaflet

Age UK Westminster offers a variety of volunteering opportunities so we can provide roles suitable for everybody, to find out more read the below leaflet