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Our services

Our services for older people are wide ranging and cover the whole borough of Westminster. Please click on a service from the menus below for more information. We have a comprehensive safeguarding policy in place, available upon request.

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Information and Advice Global majorities

Age UK Westminster service

Age UK Westminster received funding from Westminster City Council to deliver information and advice to clients from Global communities. The focus is within Arabic, Somali and Bengali communities. Our advisers and volunteers support Westminster…

Age UK Westminster

The Christmas Project

Age UK Westminster service

Amid the cheer and festivities, the holiday season can amplify feelings of loneliness for older people. At Age UK Westminster, we strive to bridge this gap with our annual Christmas Project.

For over 20 years, this initiative has embodied the…

Age UK Westminster

Ukraine Community Support Project

Age UK Westminster service

Our Ukraine Project, funded by the WCC UKRT, provides ongoing support to help Ukrainian individuals and families connect, learn, and thrive within the wider community.

We host a weekly coffee morning and facilitate a range of group activities…

Age UK Westminster

Information & advice drop in sessions at Lilestone Community Hub

Age UK Westminster service

Every Thursday, 10am–12pm
Starting 20th November
📍 Lilestone Community Hub, 4 Lilestone Street, London, NW8 8SU.

Available in English and Arabic. We provide free, independent advice and information for older people on all aspects of…

Age UK Westminster

Home Energy Checks

Age UK Westminster service

Are you and your home ready for the cold weather?

If you are struggling to keep warm this winter, get in touch with us for a home energy check. We can help by making sure your home is energy efficient.
What happens during a home energy…

Age UK Westminster

Benefit Entitlement Checks

Age UK Westminster service

Each year millions of older people miss out on benefits they are entitled to. Our expert benefit advisors can carry out a benefit entitlement check to see if there is money you can claim.

The benefit entitlement checks consist…

Age UK Westminster

The cost-of-living project

Age UK Westminster service

The Cost-of-living project is under the Information and advice service. The project involves supporting clients to maximise their income. The adviser assists clients by carrying out benefit checks and benefit applications. For those on means-tested…

Age UK Westminster

Post-discharge Support Service

Age UK Westminster service

Our Post-discharge Support Service from the Wellbeing & Connections team helps Westminster residents aged 60+ who have recently been discharged from hospital or had a significant change in their health status. If you, or someone you know has recently…

Age UK Westminster

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New Digital Library for Church St Ward

Age UK Westminster is launching a Digital Library on Church St Ward from the 1st of March to help older community members connect digitally.

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Are you looking for a business or trader you can trust?

The Age UK London Boroughs Business Directory has been running in London since 2012. It was designed to protect older people from rogue traders by connecting them with local reputable traders and businesses that have been checked by Business Directory staff.

Find out more

Visual Impairment Advocacy Service

Age UK Westminster has launched a new specialist service which delivers support to older people in Westminster who have a visual impairment.

Kind words from our clients

"Cheers – endless cheers – for Age UK Westminster! I called, you came; my last resort, you rushed to rescue this immobilised oldie. Such a speedy response was beyond the call of duty – and your sensitivity was greatly appreciated. Your good spirits, moreover, proved positively rejuvenating. How fortunate I was to find Age UK Westminster." Mr Hilton Anderson, 73

Age UK Westminster are Advice Quality Standard rated Age UK Westmintser achieved the Age UK Information & Advice Quality Marque Age UK Westminster is an accredited Living Wage Employer!