Complex Needs Support Service
- Location: Age UK Westminster
- Price: Free
Please note, this service is not available outside Age UK Westminster - Head Office's catchment area.
Email: odette.messiah@ageukwestminster.org.uk
Telephone: 0203 004 5610
We can provide Information, Advice, Advocacy & Support to older people and their carers in Westminster on and around a range of complex issues they are facing in their lives. This includes but is not limited to welfare benefits, housing & social care, health care, bereavement, family life and loneliness
Facing a major life change?
Life is hard enough at the moment so getting Expert, Confidential and the right Advice, Advocacy & Support shouldn't be...
We can provide Information, Advice, Advocacy & Support to older people and their carers in Westminster on and around a range of complex issues they are facing in their lives. This includes but is not limited to welfare benefits, housing & social care, health care, bereavement, family life and loneliness
Going through a significant life event can be daunting and lonely. Sometimes you may just need someone to talk it through with and sometimes you may need more support. Help available can entail going through complex forms and paperwork. Help with filling them in and/or understand what is being asked. If you are struggling financially, we can help to maximise benefits and source any grants and charitable payments that may be available to you.
We will also aim to advocate on your behalf with organisations and professionals, with you as the decision maker, and at all times, we will be guided by your views and wishes in order to help you make the right choices. We can make referrals to other services and organisations if they are better placed to meet your needs.
Who can we help?
Those aged 65+ and live in Westminster and are going through:
• A bereavement
• Retirement or redundancy
• Relationship breakdown
• A change in your income or finances
• A change to your daily care needs
• Your housing is no longer suitable for your needs
• You need adaptations to your current home to make it more comfortable
• A deterioration in your health or a reduction in your mobility
• Been a victim of a crime, fraud or a scam
Need help?
You can fill it out on Google docs at https://forms.gle/dssXcsL8SsxJHEaS7
Or if you prefer you can download the referral form by following the below link
Related documents
Leaflet describing our service providing Information, Advice, Advocacy & Support to older people and their carers in Westminster on and around a range of complex issues they are facing in their lives.
https://www.ageuk.org.uk/bp-assets/globalassets/westminster/our-services/preview-4-4.pdf