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Welfare Benefits Advice Service

  • Location: Age UK Bexley
  • Price: Free
Call 0208 300 0883 for more info

Age UK Bexley
Belvedere Community Centre
Mitchell Close
Belvedere
DA17 6AA
United Kingdom

Telephone: 0208 300 0883

Our Welfare Benefits Advice service offers a free, confidential and independent advice service to older residents living in the London borough of Bexley. We can offer this service either at our Head Office, our Day Centre in Sidcup, over the telephone or in your own home if required.

When you first contact us, we will carry out an Initial Assessment. This helps us to fully understand your circumstances and ensure that we provide the most appropriate level of support tailored to your individual needs. Please see below for more information on the different services our Welfare Benefits Advice Team can provide:

Benefit Checks

Our service can help check that you are getting all the benefits you are entitled to and give you information on other benefits you may be able to claim to maximise your income.

A Form Completion Service

If you live in the borough of Bexley, we can help with completing forms including.
 Attendance Allowance
 Personal Independence Payment
 Housing Benefit/Council tax support
 Blue Badge applications

Pension Credit

We are encouraging local older people to get in touch with our team. Latest figures show over two million UK older people are living in poverty, with Black and Asian older people most at risk. Our Welfare Benefit team are encouraging pensioners to check their eligibility for Pension Credit.
Pension Credit is a benefit that tops up low pensioner incomes, typically taking an older person who receives it above the poverty line. Being found to be eligible for Pension Credit also acts as a gateway to other benefits, potentially transforming an older person’s standard of living.

This may include:

- The Warm Home Discount Scheme 2023/24 (if you are entitled to the Guarantee element of Pension Credit)
- A free TV licence (if also over-75)
- Help with Council Tax
- Free NHS dental treatment and help towards the cost of glasses and travel to hospital
- A Cold Weather Payment of £25 when the temperature is 0°C or below for each 7 day period of cold weather between 1 November and 31 March
- The 2023 to 2024 Cold Weather Payment scheme runs from 1 November 2023 to 31 March 2024. You'll be able to check online at www.gov.uk if your area is due a payment from November 2023.
- Help with rent
- An extra payment within Pension Credit calculation for carers, worth up to £42.75 a week for the single rate and £85.50 for the couple rate.

Statement of Purpose:

For more information about how our Welfare Benefit Service operates, please see our Statement of Purpose by clicking on the link below.

https://www.ageuk.org.uk/bexley/services/welfare-benefits-service-statement-of-purpose/

How to access the service:

By Phone: 0208 300 0883 (please leave a message if our phone line is busy and someone will call you back)
Online Contact Form: .

https://www.ageuk.org.uk/bexley/about-us/contact-us/

Opening Hours:

Monday-Friday 10am-4pm