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Phone number: 01296 431 911

Email: age@ageukbucks.org.uk

Phone lines are open 9:30-12:30 Tuesday-Friday

General Help

Buckinghamshire County Council

Telephone Number: 0300 131 6000

Website: www.buckscc.gov.uk/

 

Citizens Advice Bucks

Telephone Number: 0808 278 7938

Wesbite: https://www.citizensadvice.org.uk/

 

GOV.UK

Official government website providing information on a range of topics including benefits, housing, employment, pensions and health services

Website: www.gov.uk/

 

 

Bucks Adult Safeguarding

If you have a concern about someone contact: 01296 383204

for out of hours: 0800 999 7677

Website: https://www.buckssafeguarding.org.uk/adultsboard/report-a-concern/report-a-concern-public/

 

Money Matters

Age UK Bucks Welfare Benefits Service

National Debt Line

Telephone Number: 0808 808 4000

Website: https://www.nationaldebtline.org/

 

Solla (Society of Later Life Advisers)

Specialises in later life financial matters

Telephone Number: 0333 2020 454

Website: https://societyoflaterlifeadvisers.co.uk/

 

Step change

Telephone Number: 0800 138 1111

Website: https://www.stepchange.org/

 

Legal and Consumer

Banburyshire Advice centre

Based in Banbury but covers Bucks.

Free initial advice on wills and LPA and can put you in touch with a legal expert who can make home visits to write wills and complete LPA at a lower fee that solicitors usually charge

Telephone Number: 01295 279 988

Website: https://www.banburyshirecitizenproject.org.uk

 

Buy With Confidence

Trading Standards approved traders list.

Use the website to find reliable trades people

Website: www.buywithconfidence.gov.uk/

 

Housing

Action Fraud

To report a scam

Telphone Number: 0300 123 2040

Website: https://www.actionfraud.police.uk

 

Bucks County Council

For help with all housing enquiries

Telephone Number: 0300 131 6000

Website: https://www.buckinghamshire.gov.uk/housing-and-benefits/housing

 

HOOP (Housing Options for Older People)

Have a useful online questionnaire to help you think about different aspects of your home and how you live in it.

Website: https://hoop.eac.org.uk/hooptool

 

Crime and Scams

Non Emergency Police

Telephone: 101

Website: https://www.police.uk/pu/contact-us/

 

Stop Scams UK

Telephone Number: 159

Website: https://stopscamsuk.org.uk/campaign/get-help-now

159 works in the same way as 101 for the police or 111 for the NHS. It’s the number you can trust to get you through to your bank safely and securely, every time. So if you think someone is trying to trick you into handing over money or personal details – stop, hang up and call 159 to speak directly to your bank.

 

Support for Victims of Crime

Telephone Number: 0300 1234 148

Website: https://www.victims-first.org.uk/

 

Health and Care

Adult Social Care Occupational Therapy Team

For help with obtaining equipment that is right for you - Whilst everyone is eligible for an occupational therapist assessment please be aware not everyone will qualify for council-funded adaptations.

Telephone Number: 01296 387024

Email Address: OTtriage@buckinghamshire.gov.uk

 

Alzheimer's Society

Telephone Number: 0333 150 3456

Website: https://www.alzheimers.org.uk

 

Bucks Care Service Directory

Provides useful information on care and financial needs assessments and local care provision.

Website: https://servicesdirectory.buckinghamshire.gov.uk/

 

Buckinghamshire Adult Mental Health Team (AMHT)

For adult mental health support.

Telephone Number: 01865 901600

Website: www.oxfordhealth.nhs.uk/service/adult-mental-health-services/

 

 

Bucks Mind

Telephone Number: 01494 463364

Website: https://www.bucksmind.org.uk/

 

Buckinghamshire Integrated Sensory Service (BISS)

Supporting people with sight, hearing and dual sensory loss living in Bucks.

Telephone Number: 01296 479970

Website: www.bucksvision.co.uk/biss/

 

BucksVision

Telephone Number: 01296 487556

Website: www.bucksvision.co.uk/

 

Cruse Bereavement Support

Dementia Support Bucks

Telephone Number: 01280 505028

Website: https://www.oxfordhealth.nhs.uk/service_description/memory-services

 

Essity

For continence products.

Telephone Number: 01296 383204

 

Memory Service

This requires a referral from your GP.

Website: https://www.oxfordhealth.nhs.uk/service_description/memory-services

 

Millbrook Healthcare

For equipment and aids – formerly provided by NRS.

Telephone Number: 01296 840317

Website: https://millbrookhealthcare.co.uk/

Email Address: Contactusbuckinghamshire@millbrookhealthcare.co.uk

 

Samaritans

Telephone Number (Calls are free to this number): 116 123

Website: www.samaritans.org/branches/chiltern-samaritans/

 

 

 

Transport and Travel

Blue Badge Team

For enquiries or to apply you can contact the Bucks Council.

Telephone Number: 01296 382902 

On-line form: https://www.gov.uk/apply-blue-badge/

 

Buckinghamshire Community Transport Hub

The Community Transport Hub provides information and advice about alternative transport options to Buckinghamshire residents who are without access to public or private transport.

Telephone Number: 0800 085 8480

Website: https://communityimpactbucks.org.uk/charities-groups/community-transport

 

Dial a Ride

Telephone Number: 01494 766123

 

Non-Emergency Patient Transport

For non-emergency patient transport services you will need to speak to your GP or the healthcare professional that referred you to hospital to check if you are eligible.

Telephone Number: 0300 777 3333 

Website: https://www.emedgroup.co.uk/bobf/

 

Prevention Matters

For help to complete the blue badge application form - You need to be at risk of social isolation to be eligible for help from this service.

Telephone Number: 01296 484322

Website: preventionmatters@connectionsupport.org.uk/

 

Voluntary Transport – Home to Health

Wye Valley Volunteers offers a service in which volunteers use their own cars to drive clients to medical appointments such as to hospitals, GP surgeries and dentists.

They ask for a small donation for this service.

Telephone Number: 01628 521027

Website: https://www.wyevalleyvolunteers.org.uk/our-services/community-transport/

 

 

Wellbeing and Social Connection

Age UK Bucks Befriending

Offers telephone and in-home companionship.

It is dependent on individual client needs and volunteer availability.

Telephone Number: 01296 431911 (Option 3)

Wesbite: https://www.ageuk.org.uk/buckinghamshire/our-services/tackling-loneliness-befriending-plus-service-42fbca9d-b6f4-ed11-a81c-6045bd9f46e2/

Email Address: age@ageukbucks.org.uk

 

 

Age UK Bucks Boost Service

Offers support to help you understand what social options are available to you locally.

Try out a new hobby, find community groups and activities, make new friends.

Telephone Number: 01296 431911 (Option 2)

Website: https://www.ageuk.org.uk/buckinghamshire/our-services/explore-and-connect-with-your-community-boost-service-7f71030e-74f5-ed11-a81c-6045bd94e88e/

Email Address: boost@ageukbucks.org.uk

 

Bucks Home Library Service

If you find it difficult to get to the library in person due to age, illness or disability, or you are an unpaid carer, you can have library items delivered to your home.

You can use the Library Buddy Service to have a friend or family member borrow and return books and other items on your behalf. Or, you can use the Home Library Service to have a library volunteer deliver them to your home.

Telephone Number: 01494 475573

Website: homelibraryservice@buckinghamshire.gov.uk/

 

Bucks On-line Directory

A directory of groups and organisations. Searchable by postcode on the website.

Website: https://directory.buckinghamshire.gov.uk/

 

The Silverline Helpline

Run by Age UK the national charity, is free to call and open 24 hours a day 7 days a week, they are available just for a chat or to provide information or support, they can also link callers with local groups and services.

Telephone Number: 0800 470 80 90