Lady by front doorGood Neighbours Schemes match trained and checked volunteers with isolated, housebound older people, who they visit on a regular basis.

Age UK Camden runs a Good Neighbours Scheme that covers the NW3 area. This service is based at Henderson Court Resource Centre.

We also received funding from The Big Lottery to provide befriending services in partnership with Abbey Community Centre and St Pancras Community Centre. Abbey Community Centre provides Kilburn Good Neighbours, which covers the Kilburn and West Hampstead wards of Camden, and St Pancras Community Centre works in the Somerstown and St Pancras areas.

Priority for will be given to people who are:

  • isolated
  • housebound
  • living with disabilities

The main purpose of the scheme is to provide a befriender. However, volunteers can carry out small tasks such as:

  • accompanying people for walks or to appointments
  • preparation of refreshments
  • reading aloud or assisting with correspondence.

Volunteers cannot undertake work that could be considered an essential service, because there is no back-up available should a volunteer not be able to come in on a certain day. Volunteers also cannot undertake activities that are the responsibility of the local authority.

Referrals to the scheme

Referrals can be made from Adult Social Care, GPs, hospitals and other sources, family or people can refer themselves. If you are interested in becoming a member of any of our befriending schemes, or to find out more information, please contact the relevant scheme coordinator using the details below.

Volunteering for the Good Neighbours Schemes

All volunteers are interviewed by the relevant scheme's coordinator and following successful interview, references are verified, criminal records checks are carried out, and appropriate training is arranged by Age UK Camden.

The minimum commitment we expect from our volunteers is one hour per week, although some do more. We ask that new volunteers plan to commit at least 6 months to the scheme.

Contact information

NW3 Good Neighbours Scheme Coordinator
Henderson Court Resource Centre, 102 Fitzjohn's Avenue, (entrance in Prince Arthur Road), London NW3 6NS
020 7443 9241

St Pancras Community Association (Somerstown and St Pancras)

30 Camden Street, London NW1 0LG

020 7380 1501


Abbey Community Centre (Kilburn and West Hampstead wards)

222c Belsize Road, London, NW6 4DJ

020 7604 4823







Further information