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Age UK East London are recruiting a helpline advisor to our Tower Hamlets Connect service. Tower Hamlets Connect is Age UK East London’s integrated health, social care and social welfare helpline providing all Tower Hamlets residents with the right advice and support at the right time. Acting as the front door to adult social care in the borough and an independent advice and advocacy service, we provide residents with advice and support to access appropriate services in the statutory, health and voluntary community sector.


Job Details 

Job Title Helpline Advisor - Tower Hamlets Connect
Salary £31,930 to £35,020 pa  + 5% ER pension contribution

35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Application Pack

Please download the full application pack here, including key tasks and the person specification.

How to Apply

Please click here to fill in the application form: APPLICATION FORM

If you have issues with the application form please contact us at

Recrutiment Timetable 

Deadline to receive applications: Monday 8th July

Proposed interview dates:

Week commencing 15th July

Have any questions? If you want to find out more about the recruitment process or the role, please contact our Head of Advice, Advocacy and Integration by emailing on: