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  • Organisational Quality Standards

    We are proud to have achieved the Organisational Quality Standards for local Age UKs in England.

    Our achievement of the Organisational Quality Standards recognises the high standard of our performance as an organisation. It certifies that we are a well-governed and effective organisation committed to the wellbeing of older people, our staff and volunteers and to working in partnership with others. The Standards are externally assessed by industry leaders SGS and endorsed by the Charity Commission.

    To find out more about our Organisational Quality Standards certification, please contact us.

    Quality Standards Logo                                                    

    Assessed by SGS United Kingdom Limited

    OQS banner

  • ISO 9001:2015

    Our achievement of the ISO 9001:2015 Quality Standard recognises the high standard of our internal quality systems as an organisation.

    It shows that we are a well-governed and structured organisation which values the long-term involvement of our clients, our staff and volunteers and has effective systems in place to monitor and control our working practices.

    The Standards are externally assessed by independent auditors.


  • Investing in Volunteers

    Our achievement of the Investing in Volunteers Quality Standard demonstrates our commitment to volunteering and effective volunteer management.

    It shows our volunteers, and potential volunteers, how much they are valued and gives them confidence in our ability to provide an outstanding volunteer experience.

    The Standards are externally assessed by independent auditors.

    Investors in Volunteers

  • Disability Confident Employer

    Age UK East Sussex is proud to have been awarded the Disability Confident Employer badge as we have adopted a proactive approach to employing and retaining a diverse workforce. By using the logo we make it clear to everyone that we welcome disabled applicants for all roles.

    The Disability Confident scheme is an example of Age UK East Sussex demonstrating our commitment to ensure that disabled people are treated fairly and have access to the same opportunities as everyone else. Therefore we will guarantee an interview to anyone who declares a disability provided they meet the minimum criteria for the role.

    Disability Confident Employer

  • Mindful Employer

    Age UK East Sussex have signed up to the Mindful Employer Charter® which means that as an employer we are positive about mental health.The Charter is a voluntary agreement which displays our commitment to recruiting, retaining and supporting staff and volunteers with mental health problems and of raising awareness of mental health in the workplace. Please see attached the Charter which outlines our commitments, some of which we already meet and some of which we are pro-actively working towards.

    The Charter is one element of the MINDFUL EMPLOYER® initiative which is aimed at increasing awareness of mental health in the workplace and supporting businesses in recruiting and retaining staff. A wide range of employers from all over the UK are involved in the initiative which gives businesses and organisations easier access to information, practical support, training, networks and assistance from other employers.MINDFUL EMPLOYER® is a UK-wide initiative run by Workways, part of the Devon Partnership NHS Trust. More information can be found at

    Mindful Employer

  • The Code of Fundraising Practice

    The Code of Fundraising Practice and its associated rulebooks for street, door-to-door and private site fundraising outline the standards expected of all charitable fundraising organisations across the UK. The standards were developed by the fundraising community through the work of the Institute of Fundraising and Public Fundraising Association.

    The code and the rulebooks were formally transferred to the Fundraising Regulator at its launch in 2016. Recommendations on changes to the code are made by the Fundraising Regulator’s standards committee in consultation with fundraising stakeholders. Decisions to change the code are subject to approval by the Fundraising Regulator’s board.

    The Fundraising Promise outlines the commitment made to donors and the public by fundraising organisations which register with the Fundraising Regulator. Those who register with the regulator agree to ensure their fundraising is legal, open, honest and respectful. The standards for fundraising are set out in the Code of Fundraising Practice -

    Fundraising Regulator